Bear Creek ArsenalReviews of bearcreekarsenal.com

First purchase was a 9mm conversion barrel for my Glock 23, would noy even fit in the slide properly. Sent it back. Second attempt was for AR BUIS, the front sights were so far off they would not adjust enough to compensate, and the adjustment mechanism was EXTREMELY difficult to turn, even with a special sight tool. That's two strikes and I'm done with them. They may be good at some stuff but if they can't get these basic things right I won't be trying any of their main products.

company it sucks ass Never ever going through them again

I wanted to like Bear Creek Arsenal because they offer a wide selection of products at competitive prices. Unfortunately, my experience left me disappointed. The product I received had reliability issues, and while mechanical problems can happen with any manufacturer, what really influenced my opinion was the customer service experience. I did not feel that my concerns were handled in a way that gave me confidence in the company or its commitment to standing behind its products. Because of this experience, I’ll be looking at other manufacturers for future purchases. There are a lot of options on the market, and customer service is just as important to me as product quality. I hope Bear Creek Arsenal continues to improve its quality control and customer support, as I believe those changes would make a significant difference for future customers.

A barrel shouldn’t require a gunsmith, chamber cleaning, and a prayer to survive its first range trip. Unfortunately, mine did. My 16” 6mm ARC barrel arrived with what appeared to be rust and corrosion in the chamber and barrel/rifling. It wouldn’t chamber rounds properly and damaged ammunition during chambering. BCA did offer a return label and refund, but would not cover any of the additional costs caused by the defective barrel. I gave them multiple opportunities to make it right short of a refund, but we couldn’t come to an agreement. Unfortunately, this experience ended my business with BCA. Regards, and may your future chambers remain oxidation-free.

I've ordered twice from them and its my last time no more lies. I paid almost 30 dollars for 2 day flat rate fast shipping on both items I bought first one took over a week to get shipped amd then another 10 days before I finally received the package. I paid a premium price for fast shipping marked Cleary 2 days from date received. Not 10 days or 12 days later . It's a bold faced lie and im sick of it . Then when I asked about it I get a smart ass reaction from u . OK Good job u just lost another customer. If I could give u -5 I would u are not honest and dont care about customers. Also gonna be filling a claim with my bank involved want the money back I did not receive what I paid for I was scammed

I bought an AR-15 upper 6mm ARC on 3/19/24, I wanted one with a 24" barrel, but they didn't have any at that time, so I ordered the 20" version, when I got it, it looked good, and I tried it out and it functioned fine with decent groups but after a couple months I found a 24" barrel by another company, so I bought it and took everything to a gunsmith I've used in the past, to R&R the barrel for me. Well, he ran into problems trying to get the 20" barrel off the receiver and found out it had been damaged when it was installed, so he said he contacted Bear Creek about this issue and they said they would send out another barrel nut to replace the damaged one, so FedEx sent me an email on 1/14/25 that this had been packaged and was ready for pick-up but as of 1/29/25 it hasn't moved from their shop. My gunsmith and I both of tried calling and emailing them since 1/20/25 to no avail, they don't answer their phone, it just goes to voice mail every time and they haven't responded to any of the 4-5 emails I sent them. This is the worst company customer service I've ever dealt with.

Never answers the customer service and sales phone. I called at different times of the day, according to their business hours. It's like they don't exist or something. I have an ongoing late order. Still waiting. But no one is answering the phone. Is this business even legit? I made a comment on their YouTube Channel, simply saying that they don't answer their phone. It got deleted right away. This is very suspicious and its bad business practice. I am going to pull out my order and report you to the BBB and to the proper authorities. Probably the FBI.

Good luck getting any service or even what you ordered. I ordered 2 lowers and 3 uppers. They shipped Lowers about 8 calendar days in. On day 15 now and no uppers. 2 emails to them and I get the same copy and past asnwer about "orders shipping in 1-24 days and I will get an email when it does". I called today and received the exact same canned response. She then said oh well it is 1-14 business days. No where on their site or email responses does it say business days and even this many calendar days would be ridiculous. The CSR who didn't answer until ring # 20 wouldn't get me anyone else to talk to and wouldn't cancel the unfulfilled portion of my order. No service whatsoever or product to show for it. Try the sales department and you get the customer service voicemail. Seems like a home business who doesn't have the product and doesn't know how to conudct business professionally to me. Buyer beware.