Bear ButtReviews of bearbuttteam.com

I ordered a hammock from this company. They sold out of the color I ordered, and did not let me know until later. They were slow with shipping the product and communicating about the color issue.

I ordered a hammock and straps. The straps arrived without a problem. The hammock did not. After multiple attempts at contacting BearButt I finally received an email saying it was lost by their deliver provider and they would follow up shortly. It’s been a week, I’ve reached out and still no response. Hugely disappointing when a product ordered at the end of November can be here by Christmas!

I've been trying to reach out to someone for help regarding and order and no contact with anyone been 2 werks

I bought a 2 person Hammock it was actually nice and comfortable my issue is that after 3 uses it tore right down the center and we fell threw it. comfort 10/10 durability 2/10

The hammock has ripped after just one days use! Very disappointed!

Be careful ordering from this company. I made an order and added an item by mistake. I immediately contacted them in every method available on their site to cancel it. They never replied. They also don’t offer any order cancellation option on their site. They since shipped me the wrong item and now want me to pay to ship it back. Just beware and triple check your order or try a company that has customer service standards.

Ordered a new hammock on Black Friday 2022 since I was having trouble getting a replacement on my previous BB hammock that had a tear. It’s now the second week in January 2023 and still haven’t received my hammock

I guess my order never went through so I hope my gift cards still have their full balance. Who knows.