Beaming WhiteReviews of beamingwhite.com

Response from Beaming WhiteJan 4, 2020

Dear Jennifer - Thank you for bringing this to our attention. Ashli tells me this was already cleared up to your satisfaction today. She said FedEx did not deliver your package, nor did they leave a door tag letting you know your package was sitting at their warehouse. She said she called you in response to your email but you didn't receive her voicemail because she left it on an old number we had for you and then went on vacation for the holidays. Also, she told me the FedEx tracking number is difficult to find on your invoice unless you know where to look so you didn't think you had a way to follow up with FedEx yourself. No wonder you were frustrated! Anyway, I'm glad we got this cleared up! Everything should go smoothly from here on out! Beaming White

Response from Beaming WhiteDec 3, 2019

Hi Jessica - Hopefully you received an email about the cost of doing 1 person by now. If not, please email [email protected]. The shelf life is at least 1 year when kept refrigerated.

Response from Beaming WhiteNov 6, 2019

Hi Christa - I'm sorry to hear that. Our standard size for pens and syringes is 2 mL, which is what you ordered. Your sales rep is out today. Let me touch base with her and get back to you. It doesn't look like she was aware that you weren't happy with the size.

Response from Beaming WhiteOct 2, 2019

Hi Marco - I don't see any notes about this in our CRM. Have you made us aware of the issue? I'm going to ask Ashli to reach out to you about this because it's our aim to produce and ship consistently effective product. We appreciate your business and don't want to lose it!