Here at Beacon Funding, we’ve spent the past 25 years establishing ourselves as the premier, full service provider of financing solutions to all types of organizations throughout a wide variety of industries. Beacon Funding provides equipment financing services for the following products: tow trucks, embroidery, boom trucks, screen printing, and cranes.
Beacon Funding (beaconfunding.com) has 102 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
beaconfunding.com
Website
beaconfunding.com
Category
Vehicle Rental
Location
Northbrook, Illinois
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 72% of reviews.
Latest
Most recent review: October 2026.
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Our company been dealing with Beacon Funding for over 15 years.
Always they offer the best rates.
Never had problem with them.
I recommend them to finance your next project.
Response from Beacon FundingJul 22, 2026
Thank you for your continued trust and partnership over the past 15 years! We're honored to have supported your business for so long. It means a great deal to hear that you've consistently had a positive experience with our team and competitive financing solutions. We truly appreciate your recommendation and look forward to helping with many more successful projects in the years ahead. Thank you for choosing Beacon Funding!
JO
Jody
Always very helpful and awesome…
Always very helpful and awesome customer service. Great company to work with.
Response from Beacon FundingJul 22, 2026
Jody, thank you for choosing Beacon Funding and for sharing your experience. We understand that navigating equipment financing can feel complex, and our team is committed to making that process as clear and straightforward as possible. It is a privilege to support your business, and we are here whenever you are ready for your next step.
AM
A Mill T.
"Inflexible Lender Forces Livelihood…
"Inflexible Lender Forces Livelihood Threat Despite Proven Loyalty and Hardship"
As a loyal, repeat customer, I am incredibly disappointed and feel let down by this company. Despite my proven history of financial responsibility, good-faith partial payments during a recent downturn, and extraordinary efforts made during vehicle downtime, the company is now threatening my livelihood over a $
30% balance and refusing all communication or negotiation.
I previously purchased and paid off a vehicle with this company without a single hiccup. In good faith, I returned for a second vehicle purchase. The representative assured me I was receiving the "same type of deal" as before. It was not. I was placed in a lease-with-option-to-buy agreement, which fundamentally changed my financial obligations and flexibility—a fact that was obscured during the sale process.
My industry recently experienced a significant slowdown. Furthermore, the vehicle itself required extensive repairs—a full transmission and radiator replacement. This resulted in over six weeks of vehicle downtime with zero income for me.
Crucially, even during that six-week period of no income and no vehicle use, I continued to make my full monthly payments. This demonstrates my commitment to honoring the contract.
When the industry slowdown persisted, I proactively contacted the company to ask for a temporary restructure of the deal to lower payments until my finances stabilized. They refused outright.
Communication has been appalling. It is nearly impossible to get a representative from the billing department on the phone. No one is ever available, messages are never returned, and my assigned account manager is dismissive, constantly deflecting responsibility by saying someone else makes all the decisions.
I have not abandoned my contract; I am making continuous partial payments to keep the account current. With less than 14 months left on a 40-month contract, I expected a shred of understanding or flexibility for a loyal customer who has clearly demonstrated a commitment to payment, even under duress.
Instead, they are pursuing action that threatens my entire livelihood. This experience has shown me that this company only cares about the bottom line and has zero regard for customer loyalty or real-world financial hardship. Future customers should be warned: do not expect any humanity or flexibility if you encounter a difficult patch.
Response from Beacon FundingJan 30, 2026
Thank you for taking the time to share your perspective. We understand how challenging business downturns and unexpected vehicle issues can be for small business owners.
While we can’t discuss specific account details in a public forum, we do want to clarify that this situation was reviewed carefully over an extended period. Our team made multiple good-faith efforts to work with you, including providing temporary payment relief and additional time to help stabilize the account. We remained engaged and offered options to resolve the delinquency before further action was taken.
Like all of our customers, we enter into each agreement as a partnership, with shared commitments that help protect both the business owner and the lender. When those commitments aren’t met despite repeated outreach and accommodation, we may have to pursue next steps as outlined in the agreement.
We value our customers and do our best to support them through difficult periods. If you would like to discuss this further, we encourage you to contact our Customer Care team directly so the conversation can continue productively.
TT
Terence T.
Do not expect this company to help you…
Do not expect this company to help you if you are down.
I had a large major client (Tricolor Auto) go bankrupt, and they were unable to pay me a large sum of money I was counting on to run my business. I asked Beacon for a 1 month payment deferral, and they insisted on adding $700+ of additional interest at the end of my loan for the minor deferral, which would have been a negligible effort for them. The representative stated "There will be a cost" and "We simple don't do deferrals".
They have every right to stand their ground and leave you on the ground you fell to. There is no contractual obligation for them to lend a helping hand, and they didn't for me.
If you’re a small business owner who needs flexibility during downturns, be aware that Beacon is not that kind of lender.
Response from Beacon FundingJan 2, 2026
Terence, thank you for taking the time to share your experience. We understand how challenging unexpected business disruptions can be, especially when caused by a major client’s bankruptcy. Beacon Funding evaluates every request for payment relief carefully and work to find practical accommodations that fit within our lending agreements. While we don’t discuss account‑specific terms publicly, we’d like to revisit your options directly and see what could help. We appreciate the feedback and remain committed to transparent communication so customers can make informed decisions about their financing
JG
Jeremy G.
they are a lot better banks out there…
they are a lot better banks out there to deal with would highly recommend finding a different bank
Response from Beacon FundingJan 5, 2026
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. Please reach out to our Customer Care team at 847-897-2484 so we can assist you directly.
RN
rnwtowing
They take out money from your account…
They take out money from your account with out any proof or authorization and wont sent you any proof why they take it out, they do this often and wont refund it back !!! don't do business with them !!! Deepa and Anthonio are terrible personal to talk too !!! dont buy from them !!!
SB
Sidney B.
Bob Dubow finance
Bob Dubow was kind, understanding and provided encouraging and prompt response.
Response from Beacon FundingJul 22, 2026
Sidney, thank you for recognizing the effort Bob put into your experience. That kind of acknowledgment is truly meaningful to us. At Beacon Funding, we hold ourselves to a high standard of service, and it is rewarding to know that commitment came through. We appreciate your business and look forward to working with you again.
GA
Gal
Jeff is a STAR
Jeff is a STAR! Thank you for your help. Our customers are always happy with response times and knowledge!
Response from Beacon FundingJul 22, 2026
Gal, thank you for recognizing the effort Jeff put into your experience. That kind of acknowledgment is truly meaningful to us. At Beacon Funding, we hold ourselves to a high standard of service, and it is rewarding to know that commitment came through. We appreciate your business and look forward to working with you again.