Here at Beacon Funding, we’ve spent the past 25 years establishing ourselves as the premier, full service provider of financing solutions to all types of organizations throughout a wide variety of industries. Beacon Funding provides equipment financing services for the following products: tow trucks, embroidery, boom trucks, screen printing, and cranes.
Beacon Funding (beaconfunding.com) has 102 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
beaconfunding.com
Website
beaconfunding.com
Category
Vehicle Rental
Location
Northbrook, Illinois
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 72% of reviews.
Latest
Most recent review: October 2026.
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I paid a lot of extra money to finance a truck through your company I didn't like the GPS thing on it. That I had to pay for and have them whack my electrical system to put it in and take it out. But my biggest problem was it not helping my credit like I was told. I haven't seen it nowhere on my credit bureau.
Response from Beacon FundingOct 23, 2026
Ernest, thank you for sharing this, and we are sorry for the frustration — both with the device and, especially, the questions about how your financing shows up on your credit. We would like to help clear that up: equipment financing is often reported to business credit bureaus rather than a personal consumer credit report, which may be why you are not seeing it where you expected. We would welcome the chance to walk you through exactly how your account is reported and to look into your other concerns.
JA
john a wimer J.
Well i have already had financed…
Well i have already had financed equipment with them paid it all off ! Got a divorce need funding for equipment ! And now im not good enough for them ! I will not deal with them again !
Response from Beacon FundingOct 23, 2026
John, thank you for your past business, and we are sorry for the frustration you are feeling. We truly value customers who have been with us, and a financing decision is never a reflection of someone’s worth or character. Circumstances change, and our door is always open — we would genuinely welcome you back to work with us again when the time is right.
SA
Sara
They make it almost impossible to do…
They make it almost impossible to do business with them. Definitely would not recommend going with this company who is just after additional money and not helping out small business owners
Response from Beacon FundingOct 23, 2026
Sara, we’re sorry your experience did not meet your expectations. We understand how important clear communication and dependable support are for small business owners. Thank you for sharing your feedback, as it helps us better understand where the customer experience can improve.
ST
Steven
Need to keep good employees that will…
Need to keep good employees that will help keep good customers.
Response from Beacon FundingOct 14, 2026
Steven - We appreciate you taking the time to share your thoughts. Good people are at the heart of a good experience, and we hold our team to that standard every day. Thank you for being a valued customer — our team is here and ready to support your financing whenever you need us.
MR
Marcus R.
Awful Service.
Awful Service.
Response from Beacon FundingSep 2, 2026
Marcus, we appreciate you taking the time to leave your feedback, and we are sorry to hear your experience fell short. We take comments like yours seriously as we work to do better for our customers, and we wish you continued success.
AM
A Mill T.
"Inflexible Lender Forces Livelihood…
"Inflexible Lender Forces Livelihood Threat Despite Proven Loyalty and Hardship"
As a loyal, repeat customer, I am incredibly disappointed and feel let down by this company. Despite my proven history of financial responsibility, good-faith partial payments during a recent downturn, and extraordinary efforts made during vehicle downtime, the company is now threatening my livelihood over a $
30% balance and refusing all communication or negotiation.
I previously purchased and paid off a vehicle with this company without a single hiccup. In good faith, I returned for a second vehicle purchase. The representative assured me I was receiving the "same type of deal" as before. It was not. I was placed in a lease-with-option-to-buy agreement, which fundamentally changed my financial obligations and flexibility—a fact that was obscured during the sale process.
My industry recently experienced a significant slowdown. Furthermore, the vehicle itself required extensive repairs—a full transmission and radiator replacement. This resulted in over six weeks of vehicle downtime with zero income for me.
Crucially, even during that six-week period of no income and no vehicle use, I continued to make my full monthly payments. This demonstrates my commitment to honoring the contract.
When the industry slowdown persisted, I proactively contacted the company to ask for a temporary restructure of the deal to lower payments until my finances stabilized. They refused outright.
Communication has been appalling. It is nearly impossible to get a representative from the billing department on the phone. No one is ever available, messages are never returned, and my assigned account manager is dismissive, constantly deflecting responsibility by saying someone else makes all the decisions.
I have not abandoned my contract; I am making continuous partial payments to keep the account current. With less than 14 months left on a 40-month contract, I expected a shred of understanding or flexibility for a loyal customer who has clearly demonstrated a commitment to payment, even under duress.
Instead, they are pursuing action that threatens my entire livelihood. This experience has shown me that this company only cares about the bottom line and has zero regard for customer loyalty or real-world financial hardship. Future customers should be warned: do not expect any humanity or flexibility if you encounter a difficult patch.
Response from Beacon FundingJan 30, 2026
Thank you for taking the time to share your perspective. We understand how challenging business downturns and unexpected vehicle issues can be for small business owners.
While we can’t discuss specific account details in a public forum, we do want to clarify that this situation was reviewed carefully over an extended period. Our team made multiple good-faith efforts to work with you, including providing temporary payment relief and additional time to help stabilize the account. We remained engaged and offered options to resolve the delinquency before further action was taken.
Like all of our customers, we enter into each agreement as a partnership, with shared commitments that help protect both the business owner and the lender. When those commitments aren’t met despite repeated outreach and accommodation, we may have to pursue next steps as outlined in the agreement.
We value our customers and do our best to support them through difficult periods. If you would like to discuss this further, we encourage you to contact our Customer Care team directly so the conversation can continue productively.
TT
Terence T.
Do not expect this company to help you…
Do not expect this company to help you if you are down.
I had a large major client (Tricolor Auto) go bankrupt, and they were unable to pay me a large sum of money I was counting on to run my business. I asked Beacon for a 1 month payment deferral, and they insisted on adding $700+ of additional interest at the end of my loan for the minor deferral, which would have been a negligible effort for them. The representative stated "There will be a cost" and "We simple don't do deferrals".
They have every right to stand their ground and leave you on the ground you fell to. There is no contractual obligation for them to lend a helping hand, and they didn't for me.
If you’re a small business owner who needs flexibility during downturns, be aware that Beacon is not that kind of lender.
Response from Beacon FundingJan 2, 2026
Terence, thank you for taking the time to share your experience. We understand how challenging unexpected business disruptions can be, especially when caused by a major client’s bankruptcy. Beacon Funding evaluates every request for payment relief carefully and work to find practical accommodations that fit within our lending agreements. While we don’t discuss account‑specific terms publicly, we’d like to revisit your options directly and see what could help. We appreciate the feedback and remain committed to transparent communication so customers can make informed decisions about their financing
JG
Jeremy G.
they are a lot better banks out there…
they are a lot better banks out there to deal with would highly recommend finding a different bank
Response from Beacon FundingJan 5, 2026
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. Please reach out to our Customer Care team at 847-897-2484 so we can assist you directly.