Blue Cross and Blue Shield of IllinoisReviews of bcbsil.com

It will almost be 1 year and they haven't paid my out of pocket expenses for a HPV vaccine which was for $241. Preventive care is covered by the policy. I made the mistake of putting 2 requests in 1 message and they keep referring to the one they paid and not the one they own. They do it on purpose so I get tired and they don't have to pay the claim. I have to repeat myself over and over with attachments. This is the worst insurance any company can provide its employees.

After having 4 year membership (it is group insurance from employer), wanted to move out to individual & family insurance from different insurance company. They didn't even support me with loss off coverage letter. Kept me for 20 mins on the line, did cut the call later. On top of that the call is not eligible for giving review/feedback.