Blue Cross Blue Shield AssociationReviews of bcbs.com

I signed up for anthem Blue Cross Blue Shield medical insurance through my temp agency and I have found they are an abject and complete failure. My insurance cards failed to provide any information that would allow me to contact them directly. I tried over a dozen times and couldn’t even get anyone on the phone. Also tried connecting online and as it turns out, there is no way for someone in Texas to reach anyone. I’m going to cancel this insurance on top of the fact they’re charging a $300 deductible BEFORE I can see a doctor. turns out this insurance company has one of the poorest customer service ratings online listed. Do not sign up for this Insurance. It’s a waste of your money your time and you’ll be denied service.

First of all the website is confusing when you’re looking for a doctor that they cover, and when you talk to customer service I don’t trust that they are telling you the truth. My plan only covers freestanding services. My husband had a colonoscopy at the hospital because that’s the only place available and the doctor scheduled the appointment, they pre authorized it then refused the authorization. So his bill was $12,000.00. And they would not cover anything. I pay a large premium for this a month. People can’t afford to pay these kind of bills. I had blood test at hospital because the clinic could do them. My bill was $1500.00. They wouldn’t cover anything

Today from the hospital they said that my Florida Blu insurance is not active but I am joking tomorrow I will make a complaint to the Consumer Association of Florida and I will write a letter of help to the white thing is the most incredible thing is that my insurance agent does not He replies and I will contact a lawyer to protect and request damage for what happened to me #Floridablu Alessio Sundas

We have already written one review thinking we could see the light at the end of the tunnel but now Medicare and Blue Cross once again are not communicating, for some reason we made annuity payments from 2003 to 12-31-2024 but some how they say we had not prescription from 2022 to 2023. We are being charged a penalty now because of negligence. More forms being sent in to prove of the lack of communication between Blue Cross, Medicare, and now our new insurance. Why after almost 3 months am I still on the phone with OPM, Medicare, and Blue Cross at least 3-4 hours every time I call. And now I’m wasting more time filling out reviews. Help!!!!!!!!!!!!!!!!!

If a prescription costs more than a couple of hundred dollars, Blue Cross denies coverage and then denies the appeal sent by my doctor. This has happened multiple times. It is almost comical how they simply refuse to pay for expensive medications.

This is a fraud company. They process your claim incorrectly and leave you on your own and would not process it again even if you prove that they are wrong. They charge me incorrectly several times and I am literally frustrated with this company. I request you all please don’t buy insurance from them.

Blue Cross Blue Shield Fed Employee Program Drug Coverage. Shame on all of you! Throwing us onto a new federal drug program, sending convoluted information in the mail, and threatening to penalize us $ if we don't show evidence of coverage (we're already paying $1000/month health ins). YOU covered us for the last 15 years. What evidence do YOU need? Where do we get evidence? Do we need a lawyer? We are senior citizens. For God's sake, help us. We call, we get disconnected. We call again, they tell us to ignore all mailings. Then we receive more letters, more threats. We call again, BCBS is shut down for a meeting. What decent business does that? HELP! Cindy Haynes

Very dishonest! You can’t anything they say! Would not recommend them.