Barbeques GaloreReviews of bbqgalore.com

Stopped in to look for an item. The store was not busy but no-one waited on me. Must have been a bad day.

Exactly what I needed.

Just have to say that my items always get here ahead of the day they are suppose to get here. Plus this last shipment something went wrong with my order and I was going to get a double shipment. Before I had a chance to call about it Customer service call and ask me if I wanted the double order. I said no cause something happen when I order. The lady cancel one for me and credit back my money. Great Customer Service.

Cover is poor and readily blows off. Probably my fault?

Best customer service EVER! The light that I bought quit working and Andres from Barbeques Galore sent a replacement immediately, no questions asked. Customer for life now!

I ordered multiple items and I didn’t know they wait to ship everything together. My order never came so I had to call and they said they were waiting for my other item to come In. If they would have called me that would have been better. When I called I spoke with someone very nice and helpful. She offered for me to pick the item up since I live close to the warehouse. But still that’s a little ridiculous. I did receive my items all together but a lot late than expected. My items were purchased on a Black Friday deal. So I’d assume they would have enough stock on hand.

This company was good to deal with. I ordered my smoker. It came fast and with no damage. I would recommend and buy from them again!

I placed my order a week ago today. Finally contacted customer service this morning. Got a reply that it would ship today, along with a tracking number, saying that it should arrive in a few days. Okay, but could they not have just communicated a little bit. I live in Arizona, and it ships from California. It takes 10 days??? Poor service.