Austin A.
great clothing but decent customer service
great clothing but decent customer service overall not bad.
Billionaire Boys Club and Ice Cream is an American and Japanese clothing retailer established by Pharrell Williams and Nigo, founder of clothing label BAPE.
Billionaire Boys Club Icecream (bbcicecream.com) has 30 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Showing 2 reviews with 4 stars · Clear filters
Austin A.
great clothing but decent customer service overall not bad.
Dave C.
The item I ordered wasn't quite as it appeared on the website - I followed the returns process (rtn by tracked post, and emailed confirmation of posting) and got refunded after a couple of weeks However, it was unclear if I would receive a refund initially. Customer Services could do with improved customer communication and expectation management - particularly given the price people pay for BBC clothing. Delayed response or no response, and ambiguous refund dates will perpetuate negative reviews that could be avoided with more informed updates