Billionaire Boys Club and Ice Cream is an American and Japanese clothing retailer established by Pharrell Williams and Nigo, founder of clothing label BAPE.
Billionaire Boys Club Icecream (bbcicecream.com) has 30 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Showing 21 reviews with 1 star · Clear filters
Alex
Absolutely terrible company. Very disappointing experience from start to finish. The return process is extremely inconvenient and expensive for EU customers, and the whole experience feels completely unreasonable. I seriously regret ordering from them. I wish I had read the reviews before buying. Never again. I would not recommend this company to anyone.
Daniel
I had my card details stolen and they ordered £370 worth of clothes from here but they didnt change the email adress so I found out where it had been delivered and got it before the scammer. I then message this company explaining the situation and asked for a refund and have been blanked
Deron K.
Spent over $200 received one of my two shirts through Uni Uni. The other shirt never came billionaires boys club customer service nonexistent no email no response. No one reached back out to me. I’m just left high and dry when unique unique workers don’t even have papers to be working in the United States. They are turning a billionaire boys club into a fraudulent company.
Kayleigh D.
Terrible customer service. I purchased items and one didn’t fit so returned item on 27th December and I have not heard anything back! I have emailed every week since the return and no correspondence from the company. The number in socials and their website doesn’t work. Absolutely no way of getting hold of them and now I’m theoretically £70 out of pocket!
WS
I placed an order for $70.00 they sent the order through Uni Uni shipping. I never had an issue before when My order was placed with FedEx. Now today this the second day I’ve been home, the carrier Uni Uni lied and said they made an attempt but actually never did. I’ve been literally sitting by the window to get my package. One thing is for certain I’ll never order from Pharrell again, you have way too much money to be handling business so poorly. Customer service reps suck, there’s generated responses. Just dispute with your bank. I’m waiting for my refund.
Josh H.
Ordered from BBC, returned the item (which they charged me to do). Provided tracked proof of delivery and they have since ignored my emails and are refusing to refund my money. It seems this is standard practice for them. It has been 30 days since they received my returned item. Only way to get your money back is through a card dispute.
Lauren M.
Wish I could give it zero No customer service whatsoever Have completely ignored five emails and the phone line is not staffed just an answering machine. They charge over £5 to return items and I am still yet to receive a reply let alone my money back. Overpriced scam artists
Sophie
Spent a lot of money on my order, received it with an item missing. Tried contacting them and nothing has been resolved. Returned my order and I have not received a refund (even though it was sent back within the two weeks refund period). I have emailed the company over 10 times and tried calling them, they do not answer the phone. Will be taking this issue further.