Billionaire Boys Club IcecreamReviews of bbcicecream.com

About to take legal action against these for not refunding a returned item, through the small claims courts.

Ho effettuato un ordine il 28/11/24 , una zip hoodie grigia M, partendo dal presupposto che l’ordine ha impiegato 14 giorni ad arrivare ma non è tanto questo il problema. Una volta arrivato il pacco la brutta scoperta, la felpa che mi è stata inviata non è per nulla conforme a quella ordinata, ne nel colore ne nel modello. Non comprate su questo sito il customer service non risponde e se rimandate la roba non vi ridanno neanche i soldi. La felpa che mi avete inviato fa anche pena e mi ci pulirò il sedere. Non comparte su questo sito di cacca siete schifosi.

Non-existent customer service. Made an order and return within the 14-day timeframe and used tracked delivery. Package was delivered and signed for but no response from customer service over the past month. Have reached out multiple times via email and called their service number to no avail. Avoid purchasing from these lot. You will receive no support or response in due time. Will be taking legal action and reporting to trading standards. BBC Order#BBC153885

I ordered for lots of items and they didn’t get delivered, I emailed them and they later gave me an excuse a socks was delaying the delivery. When it finally got delivered, I didn’t get all my order and they never refunded me. They took lots of money from me and didn’t return them. They won’t reply your emails and they never pick their calls. Be careful guys they are SCAM!

Well having read the reviews it seems I will not be getting my refund that I have been chasing for. Paid £10 for the item to be returned on guaranteed next day delivery so that it was well within the 14 day returns period and we are now passed the 7-10 day processing time for refunds and I am being ignored! Absolute cowboys and wish I had read the reviews before purchasing!

Wish I read the reviews before ordering, returned an item which I had to pay for myself to return, has been delivered but now no refund coming back. Will report to trading standards and will never buy from their website again and go through a retailer. Shocking customer service.

This Company does not pay refunds, I returned an item over 4 weeks ago and still no refund. They are not answering their 'phones and provide standard responses by email. I would not buy from them again and suggest anyone considering purchasing from them to stay clear unless you are happy to lose the money if there's a problem.

I ordered a tshirt and sent it back for a return they acknowledged the receipt of it but are still to refund me and it’s been about a month. I’ve sent several emails and had no response back. The customer service number +44 (0) 333 090 3167 just goes straight to voicemail and no one ever picks up. Please avoid! I just wish I read other reviews on here before buying as they have had the same experience.