baycareplus.orgReviews of baycareplus.org

I just found out that our silver sneakers that was included in the Rewards HMO has been removed! I thought staying healthy should be a priority and stay part of working out our bodies at the gym! The OTC has been lowered as well. Not to mention since scheduling is short staffed there's no one to setup a colonoscopy appointment at Dr. Moore's office, it's been months I've been waiting. As big as this organization is there are many things that aren't being addressed. I shouldn't have to pay $40.00 a month to join a gym now that I'm retired and trying to stay fit.

Seems good on the surface, but the more you dig, the worse it gets. Making a new patient appointment with one of their listed providers? Bunch of required hoops to jump through. Trying to use their Helathy Benefits program? Don't bother. Much too complicated to sort out. Company is deisgned to benefit the company,not the patient/user.

We switched to this program for 2026. Had to create an account for services this program is supposed to support. Silver And Fit, Healthy Benefits, Vision and Dental. So I do that. Some time between now and January 1 2026 the Healthy Benefits program wants me to use another app, HB+, in order to see my benefits. It seems I have to create another set of email address and password, so I do. then it says "incorrect". United Health Advantage that we had last year has all the information for all their benefits on my home page. Daycare Plus sucks

The app crashes when I try to check my 2026 benefits. Show providers in app that aren't in network. I am tired of being required to get authorizations & referrals. However. HMOs are the only reasonable way to get coverage. Monthly premiums & out-of-pocket expenses are too high for PPO plans.

We previously had Healthcare through Florida Blue for several years until they had contract disputes with Baycare and were left without our providers in October until the next year. This year we changed to United Health and have just received word they also are in contract disputes with BayCare ending in May. I thought the Healthcare companies were just getting greedy, now I wonder who is actually grabbing the dollars!! Maybe their contracts should run by calendar year like our contracts.

My experience with this insurance company was devastating and, ultimately, life-altering. In 2025 alone, my mother was hospitalized 11 times, including 8 inpatient stays. Due to these hospitalizations she became extremely weak she had health issues but was NOT critically ill, with multiple medical conditions, including a Stage 5 leg ulcer that required intensive, wound care. Despite this, the insurance company repeatedly denied her admission to two acute rehabilitation facilities. These weren’t optional requests—they were medically recommended by numerous doctors on her care team. Each denial cited that this level of care was “not medically necessary” and claimed she did not require physician monitoring. That decision was not just questionable—it was dangerous. By denying access to appropriate rehabilitation and medical oversight, they stripped her of the chance to stabilize, recover, and receive the level of care her condition demanded. Those denials directly impacted her health trajectory. Ultimately, my mother passed away. No family should have to fight this hard for medically necessary care, and no one should lose a loved one while battling an insurance company more focused on cost than care. Stay far away from this plan they cost my family & I everything.

I have been with Baycare advantage plan for just over a year. They are all up in your business. Actually gave my information out to other doctors so they could get some referral kick back. The prescribe expensive unnecessary meds that cause serious side effects so they can increase their income. The healthy Benefits program is a scam. They lie constantly and could care less about what you actually need or want.

I had high hopes for this. They never sent the Plan book out to me which was PROMISED within 7 days. I wanted the book to review before going to their infomational mtg. So, I didn't go to mtg either. If they can't handle getting new clients, I doubt they treat their current ones with much respect.