B L.
Very unprofessional sales rep. Paige Bradshaw
They have a very unprofessional sales rep. Paige Bradshaw. Her hygiene was very poor in person
Baxter Healthcare Corporation is listed under Health Equipment.
Baxter Healthcare Corporation (baxter.com) has 8 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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B L.
They have a very unprofessional sales rep. Paige Bradshaw. Her hygiene was very poor in person
kai B.
Realised that I hadn't received any notification of a delivery that I was expecting today so contacted customer support. Louise, the lady who answered the phone, was extremely adept at her job found the issue and repeated the order product by product to ensure all was correct. Discovered that the renal team and changed my prescription and when Louise discovered this she got straight on to see if we could get a delivery today as we had none of the bags in stock at home . Louise assured us that we could still get a delivery today, even when we stated we would be ok till Monday. We were satisfied with the whole experience and found Louise to be a wonderful representative of the company.
Dei V.
I would not recommend working for Baxter International based on my personal experience. Communication and expectations around my role were not handled clearly, particularly towards the end of my employment. I experienced a situation where my notice period did not proceed as I had understood it would, and this led to an unresolved dispute regarding pay. I have since raised this formally through the appropriate channels and am awaiting resolution. Overall, my experience did not meet expectations, and I would encourage anyone considering a role here to ensure that all terms, expectations, and agreements are clearly confirmed in writing.
adloph hilter S.
Wow Well done to Baxter allowing the 2 cretins to go outside and harass the public The Australian was having such a tantrum I thought he was going to start crying
Bunny L.
This company provides a sub standard service and employs people who can’t understand simple enquiries. As someone who relies on them for hydration and support I have a feeling it won’t be long before they either kill through negligence or sheer incompetence
Tony
Oh dear James embarrassed himself on YouTube. I like their department that makes the soup though.
Patrick
No wonder they rebranded Baxter to Vantive ... the way the quality of their pouches for peritoneal dialysis in Europe has been getting worse over the last ten years, it was really necessary to try and draw the attention away from the quality. A bland name like Vantive is perfect, could be for a bad Chinese car or adult diapers, no one will suspect it's medical
Peter S.
As a carer of a kidney dialysis patient my experience has been extremely disappointing, if I could go elsewhere I would but they have the monopoly. I've only dealt with them for 7 weeks so to summarise - don't supply, can't supply and wrong supply, and if you call Customer Service it doesn't improve, be prepared to wait awhile. Yesterday I waited 80 minutes to speak with someone about non supply of critical items. Did I get results or some action NO !!! Also don't bother to register for a call back instead, it doesn't happen. WELL ONE WEEK LATER AND THEY STILL HAVEN'T MADE CONTACT TO DO OUR ORDER, SO I DECIDED TO PHONE, JUST FORGET IT 23 CALLERS WAITING, LAST WEEK IT WAS 8 CALLERS WAITING AND I WAITED 8O MINUTES THEN SO LAW OF AVERAGES TELLS ME I WOULD BE WAITING 4 HOURS + !!! THIS IS A JOKE, YOU ARE DEFINITELY NOT PROVIDING RENAL CARE FOR PATIENTS, YOU SHOULD BE ASHAMED, START EMPLOYING MORE CUSTOMER SERVICE STAFF, 23 CALLERS WAITING IS UNACCEPTABLE FOR THIS TYPE OF MEDICAL SERVICE.