Pam B.
Stick breakage
Good morning. We would appreciate connecting with someone who can assist us with an ongoing issue. Over the past month, we’ve purchased four sticks that have unfortunately broken within or just shy of the 30-day policy period. We’ve been loyal customers for 18 years and have always trusted your products, but over the past year we’ve experienced a noticeable decline in durability. It’s been frustrating to have to replace sticks almost weekly, which has resulted in significant time and money lost. Could you please direct us to someone who can help us with a refund or replacement toward a stick that will better withstand regular use? We’d love help. Pam Blessing