battlehawkarmory.comReviews of battlehawkarmory.com

They suck. They don't know their own inventory so they charged me for a gun, didn't have it in stock, didn't tell me for days, still waiting for my money.

They have poor, missing, and sometimes incorrect information for the product listings. Their customer service is awful, and their return policy is predatory. If you need to return something, even if it's because they give the wrong information, they not only charge you for shipping, they also charge a 10% or minimum $25 restocking fee. This company hates it's customers.

Very misleading - they stated they had a item in stock on their website. When I called , they said its a pre order.

Ordered a rifle scope from Battlehawk Armory and the unit arrive in an open box with contents spilled out, packaing incomplete and battery installed. At best it was used as a store demo. At worst it was a used or returned product. Emailed customer service and they stated that I would have to pay a 10% restocking fee if I returned the unit. Their own policy states that returns must be sent in the unopened box. Very difficult to do this when I got the product in an open box. Very questionable vendor.

Ordered a Gun that specifically stated in the title and description that it came with a 11 & 13rd magazine. Gun showed up with 2 11rd magazines and the sticker on the box indicated it was the 2 11rd mag model. So like anyone I contacted support before I even left the store and they told me that they’re not going to help in any way even though they literally ordered the wrong thing to my FFL. I have pictures and videos as well as a testimonial from the FFL that indeed THEY made a mistake. Instead of taking any accountability and offering to return 1 mag for the other or a refund for a mag or even just sending the 13rd mag they took NO accountability whatsoever, it was my first ever order from them and it’ll be my last.

Placed an order for ammo that showed as in-stock. My card was charged immediately. Even sent me a UPS tracking number very quickly! A week later, noticed that my card had been refunded. I looked at Battlehawkarmory website to review order, and it no longer showed on my previous orders. UPS tracking info they had provided showed "Shipment Cancelled". I received absolutely no notification of the order being cancelled. With todays technology, unacceptable to take orders for items you do not have and even worse to not notify me that order had been cancelled!

I bought a red dot optic from them. It did not work out of the box. They refused to take it back, saying “the manufacturer made a defective product, not us“

Never received product , order was delayed twice. I was told that it was never shipped to them. Looked to get tracking updates from seller but none were available . Canceled order . Do yourself a favor to not order anything from this company.I would give them 0 if I could