BatteryMart.comReviews of batterymart.com

Response from BatteryMart.comOct 20, 2025

We’re very sorry for any frustration. Your order included items that ship directly from the manufacturer, which can sometimes take longer than standard shipping. In our confirmation email on September 25, we noted that transit times for this item can take 2–3 weeks. We appreciate your patience. If you have any questions or need help tracking your order, please don’t hesitate to reach out to us.

Response from BatteryMart.comOct 20, 2025

Our review request emails are automatically sent shortly after purchase. We’re sorry for the mix-up! If you have any questions or concerns about your order, please reach out to us at 1-800-405-2121 and we’ll make sure you’re taken care of.

Response from BatteryMart.comOct 20, 2025

We completely understand your frustration and apologize for the delay and any inconvenience it caused. Your order has been canceled as requested and refunded in full. We hope to have the item back in stock soon and would be happy to let you know once it’s available again.

Response from BatteryMart.comOct 20, 2025

We’re sorry for the delay in providing your tracking information. Your order shipped on October 14 and was delivered on October 18. We truly appreciate your patience and understanding.

Response from BatteryMart.comOct 16, 2025

We’re sorry for the mix-up with your order. Our website showed stock available at the time, but unfortunately only one piece was actually in stock. We completely understand your decision to cancel and have issued a full refund.

Response from BatteryMart.comOct 15, 2025

Hi Jeff, we’re sorry for the mix-up with your order. It sounds like there may have been some confusion between your original 18-volt battery and the 12-volt replacement you purchased. Our team would be happy to help you find the correct battery and assist with the return process. Please contact us at 1-800-405-2121 we’ll make sure you’re taken care of.