BatteryMart.comReviews of batterymart.com

Response from BatteryMart.comNov 7, 2025

Thank you for your feedback. We’re sorry for the confusion with your order. The item you received is a compatible replacement for your laptop model, but we understand it was bulkier than expected. Our team has been in contact with you to clarify the differences between the two compatible versions and to offer options for a return or exchange at a discounted price.

Response from BatteryMart.comNov 6, 2025

We’re sorry for the delay and understand your frustration. We emailed you on 10/27 to let you know that your order is shipping directly from the manufacturer. On rare occasions, certain specialty items may ship from an international warehouse when domestic stock is unavailable, which can result in additional transit time. We always do our best to communicate this clearly and truly appreciate your patience. If you’d like an update or assistance, please contact us at 1-800-405-2121 we’re happy to help.

Response from BatteryMart.comOct 29, 2025

We’re sorry to hear that the battery didn’t fit your vehicle as expected. We do our best to ensure our listings are accurate by using manufacturer specifications and compatibility data, but sometimes vehicle variations can cause mismatches. We appreciate your feedback, it helps us improve our fitment information for future customers. Thank you for giving us the opportunity to make it right with your return.

Response from BatteryMart.comOct 27, 2025

We’re sorry for the confusion with your order. It looks like an incorrect item was shipped from the manufacturer for your order. While we made every effort to make you aware and correct this as quickly as possible, we understand the inconvenience this can cause. It looks like the last piece of your order is scheduled to be delivered today.

Response from BatteryMart.comApr 5, 2024

Hi Chuck, I'm very sorry you have experienced issues with these batteries. I would like to invite you to call our customer service department to speak to someone regarding your warranty and getting this issue resolved. Please call 1-800-405-2121 between 8-5 Eastern, Monday - Friday.