BasketsnewhampshireReviews of basketsnewhampshire.com

Response from BasketsnewhampshireAug 10, 2026

Hi Jennie, we're very sorry to hear about your experience and understand how disappointed you are. We regret that the products and customer service you received did not meet your expectations. We take feedback regarding product quality, advertising, and customer support seriously and would appreciate the opportunity to review what happened. Your concerns have been shared with our team for further review as we continue working to improve our products and customer experience. Thank you for taking the time to share your feedback.

Response from BasketsnewhampshireAug 5, 2025

Thank you for your patience while we looked into this. We want to be transparent about what happened, and it appears there has been a huge miscommunication on our part. We sincerely apologize for the confusing messages and the delay in getting you a clear answer. The delivery status for your order is currently held up due to an address correction that's needed. While we work to provide the best service possible, some factors, after the order leaves our warehouse, are unfortunately out of our control. However, we understand that this is not an excuse for the poor experience you've had. Please know that we are still trying to find the best way to improve our services, and your feedback will serve as a learning moment for us. This will help us provide better quality service in the future. Again, we are very sorry for the frustration and inconvenience this has caused.