Bask Bank™Reviews of baskbank.com

It's a great site ever

I have been with Bask Bank for 2 years and never had a problem. I just think most people don't like to write reviews. I trust this bank.

Great interest rates, excellent customer service and a complex, albeit secure setup process. It's a no frills, few options account, but that is exactly what we were looking for. Just needed a place to park some cash for my mother-in-law at a great interest rate. This was it. Because of the situation we did have to talk with customer service 3 times, but they were more than helpful and courteous. It does take a few days for transfers to process and the transfer limits as of November 2023 were sufficient at 150K per transfer and 250K per month. Once set up and funded it's on auto pilot for this account, which again was just what we needed. Now we will Bask in the safe and great interest earnings for her.

I really don't understand all the bad reviews. I have been with Bask bank for 8 months. I've had multiple occasions to transfer money between Bask and my local account. I have noticed that at the beginning things seemed to take a little longer, but it seems once they 'know' you, things go much faster. I have called customer service on two occasions with questions. Both times the phone was answered promptly, and by a knowledgeable person. They answered my questions and were extremely helpful. Their contact phone number is posted on their website.

good interest rates, okay customer service. Like others, if you are looking for more interaction, get an account opened in a different bank. Better rates? this is the bank to look for.

I have been with Bask Bank for about a year now and have had zero issues with them! I have moved money in and out several times with no issues. They have the highest interest rates out there, pushing 5% right now! I don't understand the negative reviews honestly.

The bank did call me back after a took a place in their que. They parent company is Texas Capital Bank and they have brick and mortar branches Texas as well as New York among other places as well Texas Capital Bank, BANK DIRECT INTERNET BRANCH Full Service Cyber Office Location: 2350 Lakeside Blvd, Suite 800 Richardson, TX 75082 Dallas County View Other Branches Phone: 855-462-4222

Don’t understand low rating. They pay great interest rates on savings and when rates goes up you don’t have to call them to get the better rate— it just goes up.