BaseusReviews of baseus.com

They don't go up very loud I thought there would be more base

I am not happy with the way that the power strip works and got no real support from your team. I would be happy to return it.

You can't turn them off by them self, you have to carry with the huge case all around if you don't you can't use them anymore, it's so annoying! Long story short I broke them and I trashed them!

I have purchased Baseus alcohol tester for drivers, because sometimes I drink a beer before drive from the city to my house after work. After 6 months this tester shows always 1.3 promille, just if I blow into it without have drinked something! So I have purchased the 2nd same alcohol tester from Baseus, hoping this will work properly! Now again this 2nd tedter shows after a glass of beer 500 grams once 0.3 promille, what is correct for my weight of 100 kg, but be the 2nd blow just after the 1st blow this tester shows 0.0 promille suddenly! I assume - this Baseus alcohol testers are the total shit!! You can't rely on their measurements, I have simply lost my 40 euro with this 2 purchases!! Keep your fingers away from Baseus alcohol testers!!

The order arrives after the time indicated for purchase. It was a gift that I couldn't deliver in time.

Baseus Quality is sub-par at best. Their marketing is good often, looks nice and all but when you start using them for what you pay, you feel the inferiority of the product, quality issues and often overpromise than what it can really do. 1. Chargers often restart / switch on-off by itself. Never happened to other charges before. 2. Cables are often questionable on their specs and quality. Hence sub-par. You have to gamble a 50% chance of it is either good or bad. Also same issue with compatibility and reliability. Overall, if you want cheap cables, then this brand is ok, BUT if you want quality products.....this is not the brand for you.

I went to order a headset from them it took a long time for them to pack so I went on to cancel it. When I asked them to cancel they didn't cancel it cause they said that its already packaged and ready to be sent

【1.5★】 Good charger, if it works. But if not, then you might have to deal with bad unresponsive customer service and bad language skills… (I am giving an extra ★ is because my Baseus USB-C wireless charger with a fan is still working fine and I quite like it. I also never noticed any issues with the USB-C to C cable that came bundled with the faulty USB-C 65W multi-port charger that I am going to talk about below. Regardless, Baseus is not for me.) — So I bought a Baseus 65W USB-C charger that has 3 USB ports on the official Baseus Shopee store for RM139, and immediately out of the box I noticed a weird problem with the charging. Plugging and unplugging a new device into another USB port ALWAYS restarts the charging of the already connected device(s). The charger always restarts the charging of my laptop cooler whenever I plug in or unplug my phone, which is very distracting and annoying. This never happens with my Anker charger, or with any of my other multi-port chargers. One time, the charger even randomly stops charging my phone but I haven't been able to reproduce this problem. Needless to say, I lost my trust in the safety and reliability of the charger. I wanted to know if this happens with Baseus chargers, and if it's normal. That's the question I asked the seller/a customer service representative on the official Shopee online store and it seemed too hard for him/her to be able to answer. They simply couldn't understand me (not even when I gave a Chinese translation), and said that my Google Drive link that has videos showing the problem didn't work at all. Communication was very poor — to the point where at times I could not understand them. The only thing they were willing to do for me was to give me a cheap RM10 coupon for a RM139 charger. I even tried asking them to use their native language or the language they are fluent in while I use a translator, but they simply continued to communicate in bad barely understandable English. I even tried French, which is a language I speak a bit, and no luck. It's infuriating. I have a really long screenshot of the "conversation" in my Google Drive. It's frustrating but funny. I wish I could include the link here. Oh and I've already sent emails to the email addresses found on their websites. No reply. I tried contacting their phone number which I got from one of their websites, and no reply whatsoever. These are all the reasons why I want a full refund. Yes, present tense. Still an ongoing issue as of 18 July 2020. — Update — Baseus UK replied to me and, surprise, they cannot help me at all as "they are just a franchisee"! — Update — 18 July 2020 I've just tried another one of their phone numbers. Fingers crossed.