BaseusReviews of baseus.com

Dont buy... It stop working after few month.

If I can give a zero review for this company I would. They’re TERRIBLE AND A SCAM! I first bought a car vacuum from them and after I received it, I decided I wanted the upgraded version which I would be giving them MORE MONEY but they refused to exchange it. How does this make sense? A customer is trying to give you more money and you refused to exchange. Then the price dropped and I asked for a price adjustment and they said it was the lowest it’s ever been. I don’t care if it’s the lowest price, I am just asking for the price difference refunded. They lack common sense and lack the ability to understand any request. I hate this company so much because of how much time I’ve wasted trying to explain a normal business practice to them. I can’t imagine what their “service” side of the business for malfunctioning products look like.

i bought the Baseus power bank. This year in January 2023 and followed all instructions but four months later it would not hold a charge .i contacted their online store for warranty through ebay with no satisfaction after sending video and photos. and getting nowhere i contacted their customer service. which waste of time .be aware this item is a waste of money and warranty not worth a light

Bought 5 pcs of t12 intelligent anti loss devise. You can't register as there is no option to accept terms as required. Is this a Scam!

I ordered the baseus h1i headphones on aliexpress. I found them to be subpar in sound quality and requested return/refund procedure the very next day. Seller did not provide u.s. address for returns and seller would not provide any other recourse. It cannot be shipped back to China. I had to look up Baseus U.S. distributor myself and they also did not respond, even though on their site it states that it can be returned within 7 days, with or without reason or with video proof (for sound issue?), as if that makes sense. Aliexpress backs these shady companies and sellers. The seller just kept ghosting and evasive just like Baseus corporation so I started to investigate these products and come to find out these headphones do not even have the hi-res LHDC codec it claims on the box. Furthermore, only 5 chinese brand phones are compatible with the LHDC codec and no other hi-res codecs are supported by their headphones yet this is not disclosed on advert to international unsuspecting buyers who are duped they are getting hi-res sound when they aren't with incompatible phones which is nearly everyone outside of chinese market. Only a few buyers realize they are not getting hi-res sound. I even submitted video evidence that the headphones only support basic aac codec yet it was ignored by both seller and aliexpress. Don't purchase electronics from aliexpress unless you do a lot of research because they have a lot of shady companies and sellers and you will not be able to return/refund or it will be arbitrary based on seller. Because I left an important review for other would-be buyers that these headphones only support lhdc codec and no other hi-res outside of china market or certain chinese branded phones, it was not posted or deleted. The seller also refused to give refund based on review, not actual case. The seller or baseus has given refund to some others for marketing or advantageous reasons, such as deleted negative review. Again, shady company and shady sellers.

Baseus products are very poor quality, bad electronics, don't work to the specification on their website. I bought a USB-C hub last year. It ran so hot it burned your fingers. Baseus said that was normal. After loads of emails and complaints I eventually got my money back. They launched a new USB-C hub this year and I foolishly bought one. Absolute failure, didn't work in so many ways. But they really did everything they could to not allow me to return for a refund. I sent emails and videos to prove the faults. Their "30 day easy returns" website claim is simply a lie. I got a refund after reporting to PayPal. Dishonest company, avoid.

Verweigert mir das Produkt zu ersetzen seit fast einem Jahr. Das Gimbal kam schon kaputt an. Hab es aufgegeben.

Bought a Type-C Hub Docking Station and after 2 months of suffering because very bad WiFi connectivity I found out that the docking station was the cause of it!!!!