Andrew R.
Scam don’t touch with barge pole
Scam don’t touch with barge pole

Baseus stands for “Based on Users”, a consumer electronics brand creating seamlessly practical and aesthetic products, that integrate design, research and development, production, and sales.Our product catalog covers chargers, audio, lights, home appliances, car accessories, phone protectors, and more, catering to the authentic demand of over 300 million users worldwide.
Baseus (baseus.com) has 310 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent

Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
Showing 140 reviews with 1 star · Clear filters
Andrew R.
Scam don’t touch with barge pole
Richard G.
Scam company. Sent household gloves instead of sofabed so that tracking could show as delivered. Reported to credit card company for full reimbursement.
Ray B.
Tracker said item had been delivered. It hadn't. Contacted them by email and told me to go o live chat. Both website and chat are down. Scam!!!
peter R.
Scam alert. Do not order..
kris
SCAM!!! NOT DELIVEREDmoney taken and product not delivered!! THEY ARE CHEATERS AND THIEVES... YES! THIEVES !!! AVOID THIS COMPANY LIKE THE PLACE!! .
Audrey W.
Scam ? Product never delivered I contacted them by email they emailed back and said they wanted me to use helpline on their website for further information contact them through this. Website currenttly down!
Beverley B.
I've paid for this sofa/bed/seat but I havent received for long time. You better NOT scam me. I'll go mad if you do. Dont buy this stupid company. All I want is this sofa to get into my home in time for Christmas but I dont think so. I've emailed few times and live chat but nothing and website wasnt there anymore. Something fishy going on 🤬
Mingshu C.
Do not waste your time buy baseus products. It failed me not once, not twice, but 3 times! And I must be stupid keep buying it and think ah nah it's a simple product, maybe it will work this time, who can fail on this simple task? And yes, it does fail on this simple tasks. So the latest purchase is a so called 65w power bank, charged it to 100%, it self discharged to 79% in 2 days, then when charing my phone with it, it died out immediately so not even holding 79% as displayed Putting on charge again, after 1 minute, it immediately displays 22%, what the heck? Plus, this thing is not fast charging at all, same cable on my wall adaptor is charging much faster so I'm positive problem is on this bank. Long story about the other 2 Baseus I had. And there you go, why baseus? why? why you always promote your brand as some kind of premium brand while you simply can't even function right? You cable never really reached their rated charging speed, your car charging adaptor is fake usb 3.0 quick charge, and your power bank has a faulty controlling unit or cells that self discharge and shuts it down under no load. I'm not like demanding a fancy product from you, but why can't you simply offer a product that simply does the job? And you know what? During this annoying process, I wasted my time, yes, even if I returned it under paypal's customer protection (thank god I chose paypal why buying your dodgy gadgets), I, wasted, my, time, and my time costs way more than this freaking bogus brand. You really started to make me sick, in order to do future myself a favor, I'll never even look at Baseus again.