Pat M.
A good experience all the way around
A good experience all the way around. Good design and the installation crew left job site cleaned up.

Hello, my name is Vern Marchand and I'm the NEW OWNER of Basements.com (also known as CustomBasements.com).I purchased this great dot com in 2024 and proudly use it for my 5 Star Basement Finishing Company in Colorado, USA... I have absolutely no affiliation with the previous ownership.My goal is to EARN the trust of my potential clients, not just ask for it. Which is why I've claimed ownership of this Basements.com page on Trustpilot, even with the previous ownerships' less than stellar, earned ratings.I'm proud of my small company, started in 2020, but my designing and building experience began back in 1996. I've since been Colorado State Certified and have earned the trust of hundreds of amazing people while successfully completing their projects. I understand the importance of any project and truly appreciate it when a client trusts us to come through for them. We obviously finish and remodel Basements, but we also offer complete home improvement services such as; bathrooms, kitchens, wet bars, flooring, painting, patios, decks, framing, doors, trim, drywall, insulation, hvac, electrical and plumbing services (+more!).Thank you for YOUR understanding and for reading this introduction. Your trust means the world to me and I'm ready to earn and keep it.Vern Marchand, Owner, General Contractorcell: 720-600-1408 online: Basements.com
Custom Basements LLC (basements.com) has 247 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 150 reviews with 5 stars · Clear filters
Pat M.
A good experience all the way around. Good design and the installation crew left job site cleaned up.
Rex & K.
The crew arrived, did their job and cleaned up. The crew and leader were very professional and excellent at their jobs. The follow-up has explained well and the maintenance of the sump pumps and the details about the warranties. I had Mid-Atlantic do work for me when I was in the military and was pleased with their work and was more than happy to have them do work for me now I would highly recommend them to anyone.
Greg
Review of Mid-Atlantic: We have had Mid-Atlantic Waterproofing do several different areas of our split-level house's basement. No water problems once they worked on the space, and they were good to work with - letting me know what was going on and following up with questions. I highly recommend their services.
Mrs. Chuck G.
I am extremely pleased with the work of Mid Atlantic Waterproofing in our basement. Before they came every rain left puddles on the floor and a musty odor that came up into the kitchen. After they were finished (early in 2019) and continuing to date, there has been not one drop of water anywhere in the basement. The people who came to work were courteous and worked very hard. The only thing I would mention is that there was not enough sealing off of the basement during the process and the dust went upstairs, but I realize that probably could not be helped and the overall success of the project was worth any dusting I had to do. I am sure my husband, Chuck, would have been very please as well, but unfortunately he passed away before the project was started. I would recommend this company to anyone.
Chuck
Several years later, and still dry!
Blanche
I was very pleased with their work starting with the salesman who came to my house and went over everything to the men who came and did the work. They were very professional and cleaned up when they were done. Would recommend this company to anyone looking for a quality job done to help with waterproofing. Thank you again
Charlotte W.
The men who worked on the basement were diligent, gentlemen and hard workers
Zac and R.
Great company fast response and no more issues... very reasonable price!!!