Jason & J.
Top-notch service but can be expensive.
Top-notch service but can be expensive.

Hello, my name is Vern Marchand and I'm the NEW OWNER of Basements.com (also known as CustomBasements.com).I purchased this great dot com in 2024 and proudly use it for my 5 Star Basement Finishing Company in Colorado, USA... I have absolutely no affiliation with the previous ownership.My goal is to EARN the trust of my potential clients, not just ask for it. Which is why I've claimed ownership of this Basements.com page on Trustpilot, even with the previous ownerships' less than stellar, earned ratings.I'm proud of my small company, started in 2020, but my designing and building experience began back in 1996. I've since been Colorado State Certified and have earned the trust of hundreds of amazing people while successfully completing their projects. I understand the importance of any project and truly appreciate it when a client trusts us to come through for them. We obviously finish and remodel Basements, but we also offer complete home improvement services such as; bathrooms, kitchens, wet bars, flooring, painting, patios, decks, framing, doors, trim, drywall, insulation, hvac, electrical and plumbing services (+more!).Thank you for YOUR understanding and for reading this introduction. Your trust means the world to me and I'm ready to earn and keep it.Vern Marchand, Owner, General Contractorcell: 720-600-1408 online: Basements.com
Custom Basements LLC (basements.com) has 247 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 51 reviews with 4 stars · Clear filters
Jason & J.
Top-notch service but can be expensive.
Amit & D.
Excellent work, very dedicated workers. Pleased with the outcome. We were told, the work will take one or two days, but took quite a bit longer. Area of improvement, is to have a well defined work schedule and resourcing plan, and sticking to the work schedule communicated.
customer
Work was very professional; however, sales personnel never explained that the “tank wrap” would result in some standing water under my oil tank. If they had explained this, I would have had the oil tank moved so proper repairs could be made.
Brian & D.
Have not had a problem since they fixed my water problem in my basement. Would use again if had another issue.
Rick G.
Had two pumps installed so the whole basement was dug up along wall, they worked hard and quickly and cleaned up everything. Right before warranty ran out on one of the pumps it died, they sent a serviceman out in a timely manner and put new one in with no hassle. My experience was a good one with Mid-Atlantic.
Susan
Experience was pleasant. Work done quickly and to specifications. Basement is still dry.
Tom & A.
Great job! No more water in basement.
C W.
Good warranty, supported Radon basement, did warranty work. Pricey & pressure sell but in the end best move I made. Was able to get a quick slot in schedule and the workers did it all in one day. A year later all holding up well.