James
6 years with them and no complaints.
Not much to say. No major issues with system in 6 years. Their service for the minor concerns that have popped up has been professional and speedy. I would absolutely recommend Mid Atlantic to anyone.

Hello, my name is Vern Marchand and I'm the NEW OWNER of Basements.com (also known as CustomBasements.com).I purchased this great dot com in 2024 and proudly use it for my 5 Star Basement Finishing Company in Colorado, USA... I have absolutely no affiliation with the previous ownership.My goal is to EARN the trust of my potential clients, not just ask for it. Which is why I've claimed ownership of this Basements.com page on Trustpilot, even with the previous ownerships' less than stellar, earned ratings.I'm proud of my small company, started in 2020, but my designing and building experience began back in 1996. I've since been Colorado State Certified and have earned the trust of hundreds of amazing people while successfully completing their projects. I understand the importance of any project and truly appreciate it when a client trusts us to come through for them. We obviously finish and remodel Basements, but we also offer complete home improvement services such as; bathrooms, kitchens, wet bars, flooring, painting, patios, decks, framing, doors, trim, drywall, insulation, hvac, electrical and plumbing services (+more!).Thank you for YOUR understanding and for reading this introduction. Your trust means the world to me and I'm ready to earn and keep it.Vern Marchand, Owner, General Contractorcell: 720-600-1408 online: Basements.com
Custom Basements LLC (basements.com) has 247 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 150 reviews with 5 stars · Clear filters
James
Not much to say. No major issues with system in 6 years. Their service for the minor concerns that have popped up has been professional and speedy. I would absolutely recommend Mid Atlantic to anyone.
Tom & Karen Simons, Avella, P.
My husband and I are extremely pleased with the work Mid-Atlantic completed in our basement. We were very impressed with the level of professionalism, teamwork and efficiency of the employees who completed the job. It was very evident that your employees are very skilled in their field. And the manager demonstrated great confidence and respect for his workers. And that carried over and boosted our respect and confidence in the company. We would not hesitate to recommend Mid-Atlantic to our friends, family and neighbors. We wish you much success and we will definitely call upon you again if we need your services for anything.
Dianne
This outfit did a superb job of waterproofing my basement. The workers took time to protect the materials that were stored tin the basement. There was still a lot of dust all over everything and it took me a long time to get it cleaned out. There were some minor details to be taken care of after the job was done and a Mid-Atlantic technician showed up to do that. The service is expensive but worth it in the long run.
doug A.
They did the work that was promised, did it quickly, efficiently and cleaned up afterward. They came back to fix a problem at no charge and with no attitude.
Donald
While the installation of our basement waterproofing system was extensive and costly, the system is an excellent one. There has been two occasions where the company came out to our home to correct a problem that occurred and they were wonderful to work with and came out the very next day and resolved the issue at no charge. I was impressed with how the company treated my concern and how professional and focused they were on making me happy.. They are a good customer focused company. High and dry and loving it. I have totally finished our basement and now have a very large added living space to enjoy.
Martin & A.
Our interior trench was installed by Mid-Atlantic Waterproofing. The system has been functioning well with the battery back-up. Twice, we had a little hairline cracks on the wall. Mid-Atlantic fixed the walls both time under warranty within a week. We are very pleased with their service department and technicians.
Nick and B.
Mid altantic did a great job fixing my crawl space. When we had a problem they fixed it immediately and when they installed our system they came out in the middle of a snow storm to complete the assignment in a timely manner (2days)
Dave & M.
They did Great job .. Workmanship was good water problems solved.