Barnett CrossbowsReviews of barnettcrossbows.com

Don’t buy absolutely no custom service. Bow itself is fine whitetail hunter 2 but the scope fell apart inside. Being only 2 seasons old maybe used 6 times I would figure the bow n scope would be good for a long time, not so. I take care of my stuff nothing has ever harmed my bow or scope. I have left 3 messages and 3 emails to Barnett support and its been over month and they have not gotten back to me… all I wanted to know is the scope under warranty or can it be fixed??? There message when u call says customer service is very important to them, well that’s a bunch of bs. Looks like I’ll be buying an after market scope. Don’t buy Barnett, very frustrated customer!

Bought a Barnett 410 ghost brand new. Fired it 3 times and the string broke. Sounded like a shot gun going off. Lucky no injuries. Sent it in to get it fixed, they restrung it and didn’t even check the bow which had a broken bolt from the string breaking and sent it back to me. I checked it and found the broken bolt and some other issues. Contacted them and they refused to help me saying it was dry fired. I did not dry fire it, the bow string snapped when I was about to shoot it. They would do nothing to help me so I had to junk the bow and got a center point 430 which has had 0 Issues and is just as fast and accurate, although I only shot the Barnett 3 times. So it’s hard to tell.

The only question I have is why can't I give negative stars. I sent my Hypertac 420 in for repair on 8/21/22. It is now 11/1/22 and all I get is "they are working on it" really!!! I will never buy another Barrett product, and will probably sell this one as soon or if I ever get it back! Unreal how many promises that I would be receiving a call from someone within the next day or even 2 days. Only to have to call, wait through the waiting music and leave a message, and for them to call back with "they are working on it". That is NO way to treat any customer!!

Would give no stars if I could this crossbow came with a lifetime warranty on internal parts and manufacturers defects. But despite several attempts this company is impossible to reach I've left messages been on hold for hours before being sent to a voice mail. I alway leave a message still no response.

Terrible customer service I started trying to contact them 2 weeks ago and it said they would get back to you in 24 hours still no email or phone call. Will never buy any of there garbage ever again and will warn all friends and family to NOT buy from them as well. Had a bow limb split after 1 shooting session and less than a year old. I called and left 3 different messages and filled out the customer service contact request.

BUYER BEWARE! I ordered a new Wildcat Recurve to do a review on my YouTube channel and when I received it the limb assembly was warped. I contacted Barnett and they said I would have a new one within 5 days if not to call them back. 6 weeks later , 10 unanswered emails , at least 25 unanswered calls to their Customer Service where it puts you on hold for 30 minutes then tells you to leave a message and hangs up and I still have not received my limbs. I bought this crossbow new and have never been able to shoot it because it was broken straight from the factory. Now they ignore me. This is the worst Customer Service I have ever encountered. Horrible review coming!!!! DON'T BUY A BARNETT!!!!!!

I have two crossbows both are down I ordered the part for the second though was told it will be here within 10 days then I find out it’s on back order it’s a cheap nine dollar port I need to leave next week for hunting season do I count on this part from this company or do I go buy a new belt

Honestly if I could I’d give them a zero, 1 is too good for this company. I ordered some hyperflight arrows for my hyperwhitetail crossbow over a month ago. They took my money just fine, however I’ve still not received my bolts. They don’t answer the phone or respond to repeated emails. Save yourself time and money and buy from another brand.