Diane B.
Sham company?
I believe this company (also, I think, known as trybarkly.com) is a sham. Ordered two cooling mats over a month ago and never received them. Tracking info was fishy to begin with -- showed them arriving from China, then to New York, where they hung out for a week or more, and suddenly showed they were delivered. Except, they weren't. When I emailed company, I was told to check with my neighbors. I have been emailing with a Kayla at their customer service -- as others have complained, there is no phone # -- who has offered a 30% refund. I'd rather file a fraud claim.


