bareMineralsReviews of bareminerals.com

I love BareMinerals! The BareMinerals Prime Time original foundation primer is the best primer I've ever used in my life! Whether it's under your makeup or without makeup.. it's a total game changer!

Great customer service! My package was misdelivered and never turned up in my mailroom. Within a couple hours of me reaching out via email, they shipped out a courtesy replacement. (Also, I loooove their tinted moisturizer! Great product.)

I have never written a bad review but has anyone else been as unhappy with the new owner of BareMinerals as I have. Since Orveon acquired BareMInerals I have had to wait 5 months to use my "Diamond status Good Rewards and I noticed that my previous total had been reduced by about 1000 points and my purchases made since January 1, 2023 do not show on my Good Rewards nor my order history. Very disappointed in BareMInerals and how they have treated their long time customers. I have not been able to get an explanation from their customer service.

Can't get a Refund. I quickly returned the product that I ordered on-line using the Fedex return label. My refund request was delayed for months even after repeatedly contacting the company. Now they won't provide a refund because I have since closed the account I used to pay for the purchase. Why can't a large company provide a refund?

Ordered product in Nov. received the wrong product in Dec. Tried to call about 5 times and was told that the system was down due to upgrades. Finally another month later in Jan, I reached someone who said they'd fulfill the order with the correct color. Now it's another month later in Feb., and I still have not product. On hold now to try and get it shipped. Ridiculous! I'll be shocked if I ever get the product.

Ordered products at end of November as UK stores are constantly out of stock. First parcel despatched for delivery by Royal Mail at start of their strike. Waited over 2 weeks so asked for replacement parcel by different courier or full refund. Replacement sent again by Royal Mail in midst of another strike! Will not be ordering on line again and shall now insist on full refund

Terrible experience ordering on the Bareminerals website. My order took 1 month to arrive. The tracking information was difficult to find in their confirmation email. Tracking information was slow/inaccurate. When the items arrived, they didn’t work for me and I wanted to return the items. I contacted customer service and have not received any response back. Their website makes it sound like they’ll be very accommodating to returns. Total lies. Do yourself a favor and order their products from Ulta or Sephora instead.

Bare Minerals online agent said system is down to call back 2 days. His accent was so broken we could not understand him at all. This is BULL...! I have a gift card but I don't know balance on card. I gave agent card # and he was useless. Denise