Andrew C.
Protect your Business! Stay away from them!
Scamming small start up businesses is their business model. They sell barcodes that have already been used. When politely asking for a refund, they will condescendly suggest that you are using the codes incorrectly on amazon and refuse the refund. UPCs aren't art; this isn't up for interpretation. This is math, these are NUMBERS. They are used elsewhere or they aren't. Binary. No interpretations. Amazon Seller Central is unquestionably a pain to use, but among the reasons their databasing systems are so convoluted to protect from companies like this. My story is not unique. Look at the other one star ratings. They tell the same story. The positive reviews are clearly fake, I once worked for a company that paid for reviews too. What I have seen that is unique to me is that there were DUPLICATE upc codes in my order. I don't know where they are getting these things, but the operation is clearly pretty sloppy.
Response from Bar Codes TalkFeb 21, 2022
Hello Andrew, Thank you for the review. We have a works for Amazon Guarantee, if the barcode number does not work on Amazon we refund the order, it is that simple. If you had an issue with the barcode number and were not refunded please reach out to our customer service team, we will gladly help. Now, the cause of your specific issue: Amazon does not have a policy in place that prevents other sellers from essentially stealing barcode numbers. This is exactly why we provide proof of ownership with each purchase and offer The Works for Amazon Guarantee. Each time we refund an order it never goes back into our system, we lose that sale completely. This is not an issue as long as it means our customers are taken care of and happy. The other 1 star reviews have experienced a similar issue, and we work with Amazon daily to find a resolution. This is why you don't have an issue using the barcode numbers anywhere else. We understand the reviews and work on them daily. We have over 200 million barcode numbers sold, we've been around for over 10 years and these reviews help drive us to be better. We thank you.