Dawn A.
Great customer service
Great customer service. Always very responsive.
Response from Barcode FactoryMar 6, 2025
We appreciate your kind words! Providing responsive and reliable customer service is our priority. Thanks for your support!

Since 1994, The BarcodeFactory, (Paragon Print Systems, Inc.), manufactures stock and custom labels for thermal printers, thermal ribbons and all labeling applications. We are a Premier certified partner for Zebra Technologies, Honeywell, SATO, TSC, Datalogic, Citizen and all other major brands of label printers. We also carry a full catalog of barcode readers, mobile computers, POS Systems, ID Card, RFID, Software, and more. We are a full solutions provider, with a focus on customer support, providing value and efficiency for your business.
Barcode Factory (barcodefactory.com) has 131 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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131 approved reviews, newest moderated first
Dawn A.
Great customer service. Always very responsive.
Response from Barcode FactoryMar 6, 2025
We appreciate your kind words! Providing responsive and reliable customer service is our priority. Thanks for your support!
Wayne H.
We have been doing business with Barcode Factory for years. They always have what we need at a reasonable price. They also have a vast knowledge of the equipment they handle and can advise on what works and what doesn't. The team always works together and if one is out, the questions or orders still get fulfilled by their backup. Reliable and knowledgeable. Two traits I always look for when selecting vendors and Barcode Factory has that and then some.
Response from Barcode FactoryMar 6, 2025
Thank you for your continued trust in Barcode Factory! It’s great to hear that our reliability, pricing, and expertise have made a positive impact on your business. We take pride in our teamwork and ensuring that your needs are always met, no matter what. We appreciate your support and look forward to serving you for years to come!
Deborah T.
Barcode is always quick to respond to orders and get them on the road promptly. They are a vendor that we can always count on to come through.
Response from Barcode FactoryMar 6, 2025
We appreciate your trust in Barcode Factory! It’s great to hear that our quick response and reliable service make a difference for you. Thanks for your support—we look forward to future business.
Lorenz M.
Joel and Brandon have been great Account Executives to work with Barcode Factory. They show great attention to detail and know their stuff on best use cases. I have been immensely satisfied with the delivery and the quality of product I have received.
Response from Barcode FactoryMar 6, 2025
We’re so glad to hear that Joel and Brandon have provided you with excellent service! Their attention to detail and expertise are what we strive for. Thank you for your feedback and continued business—we look forward to working with you again!
Kris S.
Responsive, accurate service.
Response from Barcode FactoryMar 6, 2025
Thank you for your feedback! We’re pleased to hear that our service has met your expectations. We look forward to continuing to serve you!
Rebecca R.
Brandon Watt was very helpful. Prompt responses and helped get order to our customer asap. Will definitely be calling Brandon again.
Response from Barcode FactoryMar 6, 2025
Thank you for the feedback! We're glad to hear that Brandon provided prompt service and helped get your order to your customer quickly. We look forward to assisting you again in the future!
Brooke I.
I have been working with Luke Hess for over 4 years now on all my wineries lables. His attention to detail coupled with his quick turn around makes ordering labels a dream. He is one of my favorite vendors!
Response from Barcode FactoryMar 6, 2025
Thank you for your long-term partnership and kind words about Luke! We're thrilled to hear that his attention to detail and quick turnaround have made your label orders easy. We truly appreciate your business and look forward to continuing to support your winery’s needs!
Bill L.
I recommend The Barcode Factory for your printing and equipment needs. Bob has a wide selection of products and deep knowledge of them that allows him to be attuned to your needs and find the best solution for you.
Response from Barcode FactoryMar 6, 2025
We appreciate your recommendation! It's great to hear that Bob's expertise and product selection have helped you find the right solutions. Thank you for your support—we look forward to assisting you again!