BarabasReviews of barabasmen.com

⚠️ Extremely poor customer service – no response after multiple emails I placed an order (#1365160) worth €875 and requested a return within the legal period. The items are unused and still have original tags. Despite sending multiple emails and opening ticket #5577564, I have received NO proper response for weeks. This is unacceptable and not compliant with EU consumer law. If this is not resolved immediately, I will proceed with a chargeback via my bank and formal complaints to consumer authorities. I strongly advise others to be careful before ordering from this company.

The shirts are okay, but they're very delicate and easily fall apart. Beyond that, the customer service is very strict - I was a day out of the return window and they were unable to make any exception. I would avoid the brand.

They cheated me out of hundreds of dollars. After ordering many wonderful shirts, I tried to get some pants. They didn't come close to the size their size guide showed. I contacted them for a refund, sent them back based on the requirements with the return slip, items in original packages and no reply. I have contacted them repeatedly and they refuse to reply. This company pretends to stand by their products but they do not. They respond that they received the items but no refund has been issued after all this time. The charge back does not prevent them from refunding the amount of purchase but just makes it so that I don't have to pay or pay interest on the charges. They still have not reversed the charges despite the card company lifting the charge back. This company has every opportunity to make this right but has yet to try to do so or even to contact me.

Beware. This is a fraud company. Cheap quality products. All 'Made in China.' Ordered 4 pants, paid for 4, they said that they shipped 4, but received only 3. Emailed their customer service, they did not care to reply. Called their customer service number: 213-746-4643 (the caller ID shows as STJ Enterprise, not Barabas). Nobody answered the call. Left a voice message. Nobody replied. Tried chatting with them from their website. It shows: "We are online." When I messaged, the automatic response was: "One of our team members will be with you shortly." Nobody replied. This company, Barabas, is not a trustworthy company. Don't buy from them. This is another cheap company from China that appears to be operating from the US.

Great looking shirts, lots of positive comments. But after first cleaning went down over 1 size and they don't fit at all now... I'm a large and ordered XL's.... But it went to a Medium... So 5 shirts I'm out 😞 Customer service is a complete joke... They don't care and can't hold a simple conversation. Cheap clothing with a pricey tag and terrible customer care service. I'm sticking with Robert Graham shirts. Same price range... Lot better quality and many wash cycles, only ½ size loss over years of wear and cleaning. Please note I have one that still fits because the only size left was an XXL... Which after the first cleaning it's a L+... Even TEMU $12 shirts don't shrink that terrible... Which I use for work...

Return process not great. Must fill out form sent by Barabas, which took time for them to send. Followed instructions, sent return end of Sept (Dec 3 now), no refund rec'd and despite multiple attempts reaching out as directed by email and text (6 attempts at this writing) zero response. Company owes me approx$200.

Never order from these people. They make it notoriously hard to get your money returned. Returned my item weeks ago and they don't respond to emails or phone calls.

Over a month ago I placed a return. I followed all the instructions and have a return receipt. Over a month later I have not received any communication or any refund. This company is not responding and is deceptive and I do not trust them to keep there word.