Scam artists! I called to speak with JetBlue and this travel agency picked up. They charged $2000 on top of the $1300 flights. Plus when I found out it was a scam and asked to cancel they cancel my parents flights that I booked for them. I hope these people go to hell. Karma will get them. Low life scammers
BG
Bhupendra G.
SCAM
They are thieves. NEVER EVER BUY TICKETS FROM THEM.
KF
Karen F.
STAY AWAY FROM BANSAL, DISHONEST THIEVES!!
STAY FAR, FAR AWAY FROM BANSAL TRAVEL AGENCY!!! Don't put your money in their pockets. They are full of lies!! They are a total rip off!! I gave a one star review only because that is the lowest rating available. It should be a negative 5000 stars. First of all, when I looked online to book a flight with Allegiant Airlines, Bansal's phone number came up, not Allegiant Airlines. How dishonest is that?! The agent helping me claimed I was getting a promotional deal. He booked me with Southwest, saying it was cheaper than Allegiant. Was it really?! Then the agent called me back and said there was a problem with the transaction. It will be credited back to my bank within 7 - 10 days. He needed to have me pay the fee again. Another horrible lie!! Uh, no. I don't think so. I told him he better fix this or I would call my bank and cancel the transaction. Wow, miraculously, he was able to fix the so called issue in about 5 minutes and gave me the confirmation number for the flight. What liers!!! I had to cancel the flight anyway. When I went on Southwest website, put in the confirmation number, the amount credited was $100 less than what I paid. When I called Bansal, they said it was a required penalty fee charged by airlines. Another blasted lie!! I called Southwest. They don't charge any kind of cancelation fee. The $100 is money Bansal pocketed, a steep fee for a $117 ticket. That is NO promotional deal. Then they said the flight amount credited would cost $50 to rebook, required by the airline. Stop your lies, Bansal!!! Yeah, if it's rebooked through you. The airline does NOT charge any kind of fee to use a flight credit. Bansal's selling gimmick is lies, lies, lies!!!! Choose an honest, reliable travel agency. NOT BANSAL!!!!
AD
Alexas D.
SCAMMM!!!
SCAMMM!!!! They’ll send you a boarding pass and then cancel your ticket before you board!!!!!!! It’s crazy they seemed so legit call your credit card company right away and report fraud and scam !!! I’m giving all this info to my aunt who works at the fbi they won’t be doing this any longer!!!
D
ⵉⴷⵉⵔ ⴰ.
I meant zero star, I’d advice anybody that want to book their tickets to not to, they have a huge problem with losing bags, 10days that I’m waiting for my bag and it’s still not here, very poor com to
I would have put zero star cause i
MR
MA R.
I am giving 1 star
I am giving 1 star, because I have to.
On 5/28/22, I attempted to contact Royal Air Maroc (American Airlines) to reserve a third seat to my flight, due to a injury that my wife received on vacation.
Apparently Bansal Travel has figured out how to intercept calls to some airlines (I have investigated further, and there have been instances of Bansal intercepting calls to Alaska, Delta, United, AA, British Airways, etc).
So- my call was intercepted, and I was 'sold' an additional 'ticket' that did not exist.
Once the transaction was completed (at an exorbitant price), and we arrived at the airport, we were told by Royal Air Maroc (AA) employees that no ticket, under the confirmation code that we received, actually existed.
Fortunately we had already purchased 2 seats, and were able to board, and limp home.
So, after 3 weeks of enormous hassle, letters to the BBB, and the FTC, AND contacting my credit card company of an obvious case of fraud- Bansal (after attempting to coerce me with no refund, unless I ceased any legal action) was 'willing' to refund my money to their company, but told me that to receive a refund from the airlines (a ticket for a later date, that was completely useless,
'suddenly' appeared, that I would have to arrange it on my own.
After some 3 weeks, dozens of calls, etc etc etc, I have finally received my money back- with no help (and some dubious conversations), no thanks to Bansal Travel.
STAY AWAY FROM THIS COMPANY!!!
DL
Doan L.
SCAM!!!!!
Yes I just spent 20 minutes to talk to these scammers. I wanted to add a pet to my Delta reservation. When I googled Delta add a pet the phone number appeared. It was Bansal. The giveaway was they wanted to charge me extra $125 on top of Delta pet charge. They sent me an authorization email so I could pay. I said I will do it after the call. He wanted me to click authorize while still on call with him. I said no. He then texted me his direct number and said even if I cal Delta directly it will redirect to them. They threatened me into authorizing my cc. SCAM. Stay away from these guys. OMG
CO
Cora
HUGE SCAM OPERATION
This company is not legitimate, it is a scam. They intercepted our phone call to American Airlines as my husband and I were trying to buy an extra seat if necessary so we could have a seat between us for an overseas flight to have a little room as we both have health issues.
We got a confirmation email but no seat number, flight number. Get to the airport and they have zero record of any of this. My husband is on the phone immediately about cancellation of the ticket as we were told the ‘plane was full’ but when we got on the plane it was so empty people had entire rows to themselves.
As soon as we land in New York he was back on the phone, figured out this was not American we were dealing with, they were posing as an AA agent and he immediately filed a fraud case with our credit card company and with AA. The number was for Bansal travel and the business address on our ‘confirmation email’ is an apartment complex in California. The company itself is registered in India and from the looks of it does a great deal of business scamming unsuspecting travelers that think they are speaking to the business they actually called.
This has to be a huge operation and they must be taking it in, because we have discovered six different numbers that switch to bansal.
We have filed a complaint with the BBB but our credit card is cancelled and it may take 30 days to straighten it out. $1300 that thankfully we had on a credit card and not directly out of pocket, we are not wealthy and that would have ruined us. We live month to month and went on a trip paid for mostly by a family member.
This makes me so angry and angry for the people that haven’t gotten funds back.
Double check with who you’re speaking to and the numbers dialed and be safe out there! If it feels fishy, AT ALL, it probably is!