Diane E.
My husband (92) and I (79) switched…
My husband (92) and I (79) switched from Cigna to Banner January 2026. We could not get an appointment with an MD at Arcadia facility for 4 months, so we agreed to meet with a PA. DISASTER. My husband got an ECHO on March 31. Today is April 24, and we still do not have the report because it has not been reviewed and sent to us. I have called and talked to 2 people - to no avail. I could go on, but suffice it to say, I believe our PA (less than 3 years in practice) is totally overwhelmed and is not getting any support. I could go on, but you get the idea.