Barclaycard USReviews of banking.barclaysus.com

I just cancelled the Barclay JetBlue credit card. Tried to buy an apple computer and sale got declined because of possible fraudulent charge. No message or email came to me to click that it was me. They locked my card and the customer rep and the manager were unable to lock my card after spending half an hour. The man/woman running the fraudulent department need to be fired. Disgusted with their service. Terrible Terrible Terrible. I want the JetBlue card but cannot deal with Barclay

Terrible. I've been a customer for years, we pay our accounts (2) in full every month. In June 2025, I mistakenly scheduled the payments one day late. We got charged $29 late fee on each account, exorbitant interest, and this month, even though July's balance was paid in full, we got charged "Residual Interest" on both accounts! I contacted Customer Service (I ate the June fees, they were technically my fault), no help.

Do not get this credit card, there's are plenty of other places that will protect the consumer. If you have a dispute they will not help you when when they know it's in to your favor. The absolute worst credit card I have every had. I closed it!!

I had to dispute a charge on my account on Barclay Arrival master card I couldn’t remember my verbal password. They sent me to security department and after being on hold forever, they said i had to Fax or Mail my drivers license, social security card and a bank statement, All the other cards just ask for some information or send a code to your phone and you can set up a new password but No they refused to help I faxed the required documents and called again, first agent after 15 minutes said she had system problem and transferred me to someone else without explaining to her what the problem was so i spend another 15 minutes with this one who said i have to wait 10 to 15 days for them to Process , and when I tried to explain that i might have to loose the window to dispute she hung up on me. This is inconvenient and may cause me loose money.

I had been an Excellent Customer for over a decade . I am what you call a transactional customer . I paid my bill in full every month , sometimes even twice a month . I travel a lot , and enjoy myself , so being someone that used my card often , never paid late , and never had a single charge back makes me an excellent customer . I had a high limit and in the last 3 years they cut my credit limit 3 times ! I have never been late on a payment ever !!! The 3rd time I said ... enough is enough. I cancelled my card unceremoniously and without a doubt Barclays Bank does not care about their customers ! Why does anyone want to do business with a company like that ! I don't and I won't . I went immediately to a Small Bank , they are still out there , and they welcomed me with open Arms !

For no reason, Barclays just my credit line to a useless level (I have an 800+ fico). As you know, when your credit card line is cut, it has a negative impact on your credit report. Their notice of the cut offers I can go online to apply for a credit increase but it will result in a credit pull - Yet another credit hit to restore my credit line! All the times I have had to deal with them the service has been the worst. The only reason I have not closed the account is the negative credit impact of doing so, that ends today, Barclays you cut my credit line, I cut you.

One of the worst banks to own a credit card. I am not the least surprised to read the tons of negative reviews. The level of customer service is appalling, and their so-called security department is utterly crap and useless. This is the worst bank to deal with. I encountered a major security breach with them while speaking on the phone, and it is clear that someone from their staff was involved.

I’m a responsible borrower working to rebuild my credit and recently called Barclays about their practice of lowering credit limits immediately after large payments. I was shocked to learn this is intentional and non-negotiable. This tactic punishes customers for paying down debt, destroys credit utilization ratios, and completely undermines any effort to improve financial standing. When I shared this feedback with a representative, it was dismissed without concern or explanation. Barclays is the only lender I’ve worked with who penalizes responsible repayment. This is a predatory business practice, and I would strongly caution anyone considering opening an account with them. If you’re trying to improve your credit, look elsewhere. There are plenty of lenders who actually support financial recovery and don’t sabotage your progress.