Barclaycard USReviews of banking.barclaysus.com

Never missed a payment but they decide to keep lowering my credit limit. I pay my bill every month and use the card. Now right before the holiday, they cut it by 2/3rds! WTF!

If I could give it a zero I would it is not worth it. They don’t let you use the points unless you use them with a lot of hoops and obstacles to use them. In my opinion do not get. The points they offer you are not worth the hidden fees and yearly fee. Horrible card. Do not get. I repeat do not get!

Worst customer service department in the world. I was robbed by a merchant and filed a dispute.barclays closed my case without contacting the merchant.no one assisted me, I am out $1800 and no help from Barclays. My name is Joan Williams. This is the worst credit card merchant, Stay far from them,

Warning! Do not get any credit card from Barclays. I have never missed the payment or a bill. I had the Athleta Barclay card, which I had used once for an Athleta purchased. It was stolen from my car, after which I immediately notified them And it took months for them to investigate. They then told me I had the card in my possession and was responsible for the charges, which I did not do. In addition I had hundreds of dollars more in fees because of the time it took them to investigate and wrongly accuse me of having made those fraudulent charges. Mind you, the charges were made in an area I had never been to before just avoid the hassle and never get a Barclay card!

I have had a credit card with Barclay for ten years an this is now a terrible credit card. I have excellent credit and always pay in full and on time. As a result they have repeatedly raised my interest rate and lowered my credit limit. When I call to ask why I am told because I don't spend enough and I need to spend more. This is the most irresponsible terrible advice to give. I will never use them again. Very very poor customer service!

Barclays has been very disappointing. They don’t remove obvious fraud charges from accounts and fail to protect their customers. Instead of helping resolve fraudulent transactions, they make the process frustrating and unsafe. This is not the level of security and support customers should expect from a major bank.

I have an American Airlines card through Barclay and I am ready to cancel the account. I have 4 fraudulent charges on my account and no one speaks English well enough to understand the issue. I have called several times, waiting an hour just to get another person who can't understand me and I can't understand them. When speaking about something as important as MONEY there is no room for a language barrier.

My GM credit card was transferred to Barclay. You can't get through to a real person. They won't let me download the app because my phone is Android 11 and they require Android 12. You answer about 20 questions to prove you are who you say you are. I won't be using my GM card till they find somebody who actually provides customer service. Avoid Barclays!!!