Bankers LifeReviews of bankerslife.com

Signed up for medigap plan as of January. First claims in April, and every one of them is being rejected. Customer service keeps telling me different things about why. they asked me to fax information which I did, and its not helped a bit. Agent, Harry Zhang, is completely unresponsive and useless.

My mother has been bombarded with letters and phonecalls from this company. We live in a day and age where this is unfortunately common for our elders, unfortunately. However, yesterday I overheard a new low from a gentleman that made me quite upset. Yesterday evening, a man claiming to be with this group had come to our home and was offering to help my mom sign up for Medicare. Initially I thought he may have been from a church or the government. At first I thought this was a sweet gesture, but my mom was busy and declined. However, the man would not take "no" for an answer. I listened as my mom became increasingly more uncomfortable. She kept telling him that she wasn't interested, but he insisted on this. When she told him she was on the phone, he then said he would come back later. Again, I was listening from another room, but I could hear how genuinely uncomfortable this made her. Especially when the man began reciting the information he already had on her, including her phone number and email address. It was at this point I intervened and called out to her that I needed help with something. Seeing the out in the conversation, she took it. She seemed really unsettled by the whole experience, and even moreso that borderline forced her to verify her phone number with and implied his return next week. I then did some research into this company, notably here, and wanted to share my experience. Defend your elders and loved ones from these people.

I used to work here for a few months and I left after they asked me to sell myself insurance. Looking back at things the company also definitely has MLM vibes and I genuinely regret working for them.

Andrea Paine came to visit a facility I manage, on this visit she parked off site where staff could not see her arrival or departure. She did not sign the visitor's log or wait for staff to take her to the see the vulnerable adult. Staff were updated by another person who resides in the home that a visitor was in the closed bedroom with vulnerable adult. I and another staff member went into the closed bedroom to find out what was going on. Andrea stated she knew said person and has visited before. I asked Andrea if she had contacted the POA due to the vulnerable adult unable to make decisions on her own? She stated her and the POA will meet the first of the year and they keep missing each other, so I stated " You haven't made contact for permission?" she said she was reminded today was the last day to bring paperwork to the vulnerable adult. I asked my Co-worker to contact POA about what was going on, I asked Andrea for her card which she DID NOT have and said she could run back to work and get it. It was a very odd situation and the vulnerable adult was laying in bed and Andrea was in a chair across the room and they both talked in the dark. Andrea has been to this location before to see the same person and the POA let her know at that time neither was interested in these services and the banking information given was not to be used as vulnerable adult can't make financial decisions. The phone number given to me by andrea isn't the same number listed on the Bankers Life website either.

My Father in law has paid into Bankers Life since 2009. Long term care Claim was submitted in May 2024, every time we call and follow up we are told “something else” is needed. We follow up and resubmit the same documentation to get told another 21 days for review. Nothing but complete run around, while still taking out $200/month. Unbelievable!! Taking advantage of the elderly. One star isn’t good enough for you.

Lies lies lies

I just want to thank Jeff Murphy, our insurance agent, who has handled our insurance needs even beyond the death of my wife last year. He is a great agent and should be commended!

I new LOW for Bankers Life - their agents are leaving messages to sell you insurance on your trash can. Name and phone number show- should I disclose that Bankers Life - That is more than annoying that is stocking for business - I would NEVER consider Bankers Life now. It wasn't even my house - it was my sisters house in another State - Losers'!!!!!!!