Bankers LifeReviews of bankerslife.com

I give you zero Stars. I was supposed to be signed up for a Medicare supplement for a Lakeland agent yesterday I tried to contact her your email and through text the text came back is unavailable so I assume the employee was terminated. No one else took over my account so I have moved on to another company. This is not professional at all in fact it's ridiculous.

Luke from Bankers Life cold called my home. This number is on the National Do Not Call list, so I would not recommend any business that can’t respect people’s privacy and follow the rules.

NEGATIVE STARS!!! My parents signed paperwork with a Bankers Life agent (Grant Hoyt) to change my father’s Medicare Supplement from Plan G to Plan N. We were subsequently told the coverage was active, but later learned the change was never completed. The agent NEVER responded to our written complaint. Because my father has significant health issues, this is far more than a minor administrative error. We have now filed a formal complaint with Michigan DIFS and are seeking a corporate compliance investigation! DO NOT USE!!

I would like to start by saying I have 4 policies, as does my husband. They changed the website, so it told me I didn't exist. That call took 4 tries to get a human, and one who spoke English. Then I was transferred back to a probably nice woman; who knows, I could not understand a single word she said. I asked if she could repeat it a 2nd time, and she hung up. I called again. No one speaks English. I understand an accent, but this was not understandable. No, you ask why not call your sales rep? Oh, because she doesn't answer texts, emails, or calls. I DO NOT RECOMMEND this company. It's been a nightmare for many more reasons, too long to list here. Run - go to another company! I sure wish we had.

They said i filled out a loan application for a business loan when i for sure never did. That is a lie, so i told them i would hang up (I was Polite it's not the person answering the phones fault), and leave a 1 star review. We need to hold companies accountable!

They sold me the wrong insurance policy, I could’ve got a lot more money for a different rate. This is from a well experienced insurance agent that did not listen to my needs.It was only about selling a policy.

Bankers Life seems to be old school and requires many things to be done by snail mail. I had a long-term care account, and submitted a cancellation by certified mail. Bankers verified receipt of the letter. They said they would confirm the cancellation by mail (2 months later that has not happened). They said they would discontinue premium withdrawals from my bank account (those continue). I am now working with my bank to block future premium withdrawals. Customer Service staff are great, but the company is poor on follow through.

I am at that age where I get to sign up for Medicare. A flood of information, email and phone calls. So when I got a call (unfortunately I answered) I had a few questions. Can you answer my questions about Medicare and Social Security, etc. the response was yes, ( 1st meeting scheduled) a few questions, walk me through, they offer supplemental coverage, part B benefits. It did not really answer all my questions. (Why my upcoming initial enrollment with the new benefit plan only is trying to put me on Medicare, no explanation) They want me to wait and talk with their manager couple weeks later.(I am assuming since we are talking about Social Security and Medicare and all options, their manager can explain in greater detail than the 1st contact representative) I am also starting a new job enrollment documentation does not provide any detail on why Medicare, is an option. The company did not ask or explain to me, it was assumed I would to accept/select Part A: (I plan to delay until 67) Medicare and not want to use the company's policy (communications always provide clarity in making any decision, you may not like the communications but you have the information) My confusion, why does my new employer want me to sign up using Part A? (researching/reading a lot of information is saves the company a lot of money.) basic Part B monthly will cost you $202.00 out-of-pocket without any additional add-ons, the supplements increase the cost. Basically, I was ignored until the meeting. The meeting, The sales pitch to have my retirement funds managed 401(k), If I need help with Medicare questions, we can (Bankers Life) have somebody from our agency help you with the benefits side. Me??I thought that is why you were here. Since this whole scenario became more of a redirect to have my retirement funds managed, and not on my 1st concern, working my way through all the Medicare/Social Security insanity. I researched bankers life customer comments on their interactions with the company. Some reviews were five-star and in the ones between the financial manager and the customer were whole lot lower. Initially, this meeting was about Social Security, Medicare, etc. I ask the rep sitting in front of me, we can have somebody reach out to you about answering those questions. This is why I contacted you SSA/Medicare and I agreed to have this meeting. It is not a scam, but it is deceitful, a bait and switch for you to listen to their sales pitch about managed accounts. How they can protect you from any downside in the market. I declined a managed account, my initial concerns were not addressed first, once the door was open the sales pitch became the priority not my initial questions, my concerns about Medicare and other options. This sets the precedent, and makes the company, company representatives appear untrustworthy. Not looking out for the customers interest. During this time, I did not get my questions about the company policy answered, signing up for part B Medicare, company provided health insurance. I was dropped from the initial enrollment The one star is not a review of financial health. It is this individuals experience and my opinion of how you can pressured into making a unhealthy decisions about your financial future at a time that you may be overwhelmed with email, phone calls, text because you have reached that lovely number 65, and you just want the confusion to go away because there are unbelievable number of choices from a variety of organizations, businesses, and other third-party groups that have your best interest heart, not really. Do your research, sign up for Medicare parts A and B. They can be delayed if you are still working.