NaGuG
No Access to account, however subscriptions have been taken for years
I have been trying to access my account for over 6months so that I can cancel my subscription. The support team often claim to have reset your account and tell you in their communication that it might not work. I am still waiting for my subscriptions to be cancelled and my account to be deleted as I have not used the service. For the amount of money this company has taken from me, they should have the decency to call me and deal with the issue right away. In my experience, there want to continue taking your hard earned cash through subscription even when you have notified them that you cannot access their accounts.


