Bandicam Company Reviews | Read Customer Reviews of bandicam.com

Bandicam CompanyReviews of bandicam.com

3.9204 reviews
Internet & Software
Irvine

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Bandicam Company

About Bandicam Company

"Bandicam Company" develops and distributes Bandicam and Bandicut.Bandicam Screen Recorder is very popular game and screen recording software which makes it possible to record a certain area on a PC screen, or a program that uses the DirectX/OpenGL graphic technologies. Bandicut Video Cutter is super-fast video cutting software which allows users to trim parts of video quickly while keeping the original video quality."Bandicam Company" also provides Capture Library (Bandicam SDK) and Video Library/SDK which are used in major game companies such as Nexon, Tencent, Ubisoft etc.

Bandicam Company (bandicam.com) has 204 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: bandicam.com
Website: bandicam.com
Category: Internet & Software
Location: Irvine
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Bandicam Company reviews

Showing 40 reviews with 1 star · Clear filters

Jeroen
Nov 3, 2025
Very poor
Very poor. In some games it don't record when clicking on the record button.
Response from Bandicam CompanyNov 3, 2025
We are very sorry to hear you experienced issues with Bandicam and appreciate you sharing your feedback. To help you resolve this quickly, we recommend ensuring you are using the correct recording mode: Game Recording Mode: For the best compatibility with games, please use the Game Recording Mode (designed for DirectX/OpenGL/Vulkan). Detailed instructions are available here: https://www.bandicam.com/how-to/game-recorder/ Specific Window Recording Mode: If Game Recording Mode doesn't work for a particular title, please try the Specific Window Recording Mode as a reliable alternative. If you continue to have problems, please email our technical support team at [email protected]. To help us troubleshoot, please include the name of the games you are trying to record. We are ready to provide direct assistance to ensure Bandicam works perfectly for your needs. Thank you
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Vesa I.
Nov 1, 2025
Useista yrityksistänii huolimatta
Useista yrityksistänii huolimatta, en saa päivitettyä olemassa olevaa lisenssiäni uuteen versioon, koska maksukorttiani ei hyväksytä, vaikka se täyttääkin DEBIT -vaihtoehdon.
Response from Bandicam CompanyNov 2, 2025
Olemme pahoillamme kuullessamme, että olet kohdannut vaikeuksia lisenSSIN päivittämisessä maksuongelmien vuoksi. Ymmärrämme turhautumisesi. Olemme tutkineet asiaa maksupalvelumme kautta, ja syy maksukorttisi hylkäykseen (NORDEA BANK ABP) oli pankin palauttama koodi "do_not_honor". Valitettavasti pankki ei antanut tarkempia tietoja hylkäyksen syystä. Suosittelemme, että otat yhteyttä suoraan kortin myöntäneeseen pankkiin (NORDEA BANK ABP) saadaksesi lisätietoja tai kokeilet toista, kansainväliset maksut hyväksyvää maksutapaa päivityksen suorittamiseksi. Haluamme kuitenkin korostaa, että sinulla on jo pysyvä Bandicam 2024 -lisenssi. Vaikka uudempi versio on saatavilla, Bandicam 2024 toimii edelleen täysin ja saa jatkuvasti päivityksiä ja tukea. Jos nykyinen versiosi palvelee tarpeitasi, päivitys ei ole pakollinen. Pahoittelemme häiriötä ja toivomme, että ongelma ratkeaa pian. Ystävällisin terveisin, Bandicam-tiimi
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franck M.
Nov 1, 2025
J'ai acheté le logiciel Il y a un an J'ai acheté le logiciel bandicam Et à…
J'ai acheté le logiciel bandicam Et à ma grande surprise Ils ils renouvellent une licence sans motorisation cette bande de salopards Vous prélève 100 sans votre consentement je ne vous conseille pas D'acheter d'acheter ou même d'approcher de près ou de loin cette société c'est une bande d'escrocs Je suis fou et et hors de moi de voir à quel point cette société peut être malhonnête Je vous déconseille fortement Et vous invite à ne jamais acheter chez eux Là je vais les amener au tribunal et leur coller un gros procès dans le ****
Response from Bandicam CompanyNov 2, 2025
Nous sommes sincèrement navrés de lire votre message et de la confusion engendrée par le renouvellement automatique de votre licence. Nous comprenons votre frustration. Nous tenons à clarifier que ce renouvellement a été effectué suite à l'accord d'abonnement initial et malgré l'envoi de notifications d'annulation par e-mail, une semaine avant le prélèvement. Cependant, suite à votre demande, nous avons immédiatement traité et confirmé le remboursement intégral de ce montant. Nous vous prions d'agréer nos excuses pour le désagrément causé par ce malentendu. Nous vous confirmons également que votre licence Bandicut 2025 est une licence permanente qui reste entièrement valide. Si vous avez des questions sur l'utilisation de ce produit, notre équipe de support est à votre entière disposition pour vous aider. Cordialement, L'équipe Bandicam
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Neal V.
Oct 30, 2025
They won't honor my license
Bought the lifetime version and they scammed me.. I had my computer breakdown so I bought another computer... It had problems with windows 11, so installed Ubuntu... Bandicam won't work on Ubuntu... Only used bandicam once on the Windows 11.. Fixed my other computer and went back to using Bandicam on it.. Didn't do anything fraudulent but the revoked my lifetime.. I wasted my money..
Response from Bandicam CompanyOct 31, 2025
Thank you for reaching out. We apologize for the frustration you experienced. Your Perpetual license is fully valid and has NOT been revoked. It seems there is a misunderstanding regarding our software: Bandicam only supports Windows. It is not compatible with Linux or Ubuntu, which explains why the program stopped working after you changed your operating system. The issue was your OS change, not a revocation of your license. You should be able to use your Perpetual license on your Windows PC without issue.
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John
Oct 12, 2025
inspite of having a perpetual licence…
inspite of having a perpetual licence that was supposed to be forever according to the T&c's they decided that no longer works and you have to pay again. on top of that the program no longer records in computers with secure boot (most pc's now) so capture of games no longer works, you only find that out after purchasing.... the company is pretending that 2024 and 2045 bandicams are different, but i dint have a linence for bandicam 2024, i bought my licence a decade ago supporting a startup company, and the newest version 2025, is the same product just updated, but specifically compatable with some of the newer anticheats. This is a scam, DO NOT BUY, THIS COMPANY CANT BE TRUSTED ANY MORE.
Response from Bandicam CompanyOct 17, 2025
Hello, We’re sorry for any misunderstanding. Your Perpetual License remains valid and can be used permanently with Bandicam 2024. You can reinstall or continue using the 2024 version from the link below: - Bandicam 2024: https://www.bandicam.com/downloads/old-versions/ As stated in our Terms and Conditions, free version updates are provided for one year from the date of purchase. After that period, upgrading to newer versions is optional — your existing version will continue to function without any additional cost. If you experience any issues with Bandicam 2024, you may encounter the same issue with newer versions as well. In that case, please contact us at [email protected] for technical support. We truly appreciate your understanding and continued support. Your feedback is very important to us, and we’ll keep striving to deliver a better experience for all our users. — Bandicam Company Support Team
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FireShadow
Oct 10, 2025
bandicam is the worst
bandicam is a pile of crap, DO NOT BUY this product!!! it freezes, crashes, sometimes lags the video to make it slow (no matter what settings you use for the capture, and i'm running an nvidia 3050 card so it isnt my equipment)... making this thing work is completely frustrating, most of the time its a nightmare to work with and the company doesnt care at all or they would fix it. used it for years and its never been even decent through all the supposed 'updates' its alway been a huge piece of junk!
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Joe E.
Aug 29, 2025
STAY AWAY FROM BANDICOM - THEY ARE DISHONEST
Although the program performs almost as expected, the company is guilty of fraudulent advertising. Scamming people into buying lifetime licenses that expire after one year. Their advertising is misleading and they are dishonest. I do not recommend dealing with them. There are a lot of other, better products that are provided by honest companies..
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DBHMedia
Jul 6, 2025
Bandicam got greedy
Bandicam was perfect. I had a permanent license for 10 years until they switched to subscription only. I'm not going to just waste money away over clear greed. Its overpriced now and not worth it. Yes its a great software if its a one time purchase, but with subscription fees that high or even at all they ought to send gold leaf toilet paper in the mail
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