Anonymous
All the effort these ladies put in…
All the effort these ladies put in making the bag is appreciated. The bags are nice. When I got my box I was happy. I opened the box and the purse was forced in a cheap dust bag that tore. The bag got bent and haven't been able to fix it. The dust bag was so cheap and small for the purse it ripped. All the upper part of the purse could not fit in the bag and was exposed. EXTREMELY cheap packaging with no protection to the bag. Very unhappy.
Response from Banda BagsAug 11, 2020
Hello, thank you for your feedback. Because we operate in such a remote area of the world, supplies/materials have been incredibly hard to come by. Fortunately the government of the region opened up a trade deal and now we can at least get a delivery to the area! (No kidding we work in the middle of jungles). With that being said we are getting new dust bags made and that are ecological!! This was something we always wanted to do but couldn’t. At any rate, we will be reaching out to you personally to see if we can help resolve this past issue! Your satisfaction means the world to us.