V.Nicaj
They never let me down
They never let me down! Great selection, quick deliveries, and excellent customer service.

Have you ever decided to run a small errand at your local market, only to end up wasting countless hours of the day? You’re not the only one. As we shopped throughout our local European market, we too realized how inefficient the old system was.What if you could simplify the complex shopping experience and enjoy fresh food delivered straight to your door instead? That radical idea inspired our mission to completely disrupt the way people shopped for European food.From there, BalkanFresh was born. This innovative service aims to streamline your shopping experience into two easy steps: just simply order the foods you need online, and then have them delivered straight to your front door by our friendly staff.In New York City, you can expect your order to arrive on the same day if placed before 3pm. Orders over $75 can even enjoy free shipping on us! Regardless of the foods you order, we’ll always pick the freshest products with love, and ensure the greatest care in hand-delivering them.At the end of the day, all of us here at BalkanFresh are looking to exceed your greatest expectations. From the time you place an order to the moment it’s delivered, you can always get in touch with one of our members via phone, chat, or email at any time. Our customers are always our #1 priority and without you, there wouldn't be us!Thank you so much for taking the time to learn more about our mission. Your business means the world to us, and we can’t wait to serve you sometime soon! If you have any questions or feedback about our service, we would love to hear from you.Just simply drop us a line at (718) 710-0516 or email us at [email protected]’s transform Europe’s food markets together, one delivery at a time!With love,BalkanFresh Family
Balkanfresh (balkanfresh.com) has 158 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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V.Nicaj
They never let me down! Great selection, quick deliveries, and excellent customer service.
Melisa P.
Everything is perfect
Jason M.
Impressed by how fresh the food was (esp napolitanke and Bajadera, which can be stale and chalky, respectively, if they're not fresh).
Fibi D.
My package arrived damaged, with 3 of the jars in the order broken. I reached out that evening, as soon as the package was delivered. I didn’t necessarily expect an answer right then, but I received one immediately. The person was very apologetic and told me they would reimburse me for the broken products. Such great service! I was impressed. The product is delicious and prices very well. Will order from them again soon.
Maggie
We had a miscommunication about an order we placed for pickup. The lovely people at Balkanfresh thought that we had made a mistake when we placed the order and delivered them to us. This was a really excellent customer service experience. 5 Stars :-)
Tiger A.
Excellent Service, I wish they have more verity of Halal meat I would have bought from the Balkanfresh regularly, they great.
Lana
The best site for Balkan Food. We will order again.
Eldisa M.
There were some challenges with the delivery address. Bankanfresh team fixed it quickly and I received my order to the correct address. Thank you Balkanfresh! ❤️
Response from BalkanfreshNov 13, 2021
Hi, Thank you for bringing this to our attention. We have given your feedback to our site development team. Just for future reference we do have our phone and email on the top of our Homepage. On your specific case we actually emailed you back and we corrected the email, we emailed you back and called you but you did not answer. None the less you are correct and we will do our best to have it in bigger text. Thank you, BalkanFresh