BaitnhookReviews of baitnhook.net

Hi, my fellow fisherman. Let me tell you about experience with this company. I wanted to buy Shappell Bay Runner ice shanty. Thus company had a decent price. Plus they were claiming, that they do free shipping and tax included. Good deal, right ? So it was $309.00 .I ordered it from them.I got conf. e-mail. In a couple of days I saw, that that shanty is $409.00. Went up by $100.00!!! And they sent me cancelation e-mail. ))) I called them, and they told me that they don't ship that item at all. Now on their website it says, that it is out of stock. So... They don't stay behind their word. I would never buy from them again, and I would not recommend it to you, my fellow fisherman ! Thank you very much!

Turns out the reel was too big for us, they exchanged it for a smaller size and wasn't a hassle

Ordered it Sunday got It Wednesday what else more can I say?

I got an "order received" email immediately, July 26th. Not a word since. Order status still reads "Order Received" I sent them an email on the 29th and used their online form to ask about the order on the 30th. No response. I used PayPal to pay and the payment is on hold there. I do not know why. I placed the same order with Amazon and will try to get baitnhook's payment canceled at PayPal.

Called and was not sure what type of fishing reel to order. The customer service rep really help me out and my husband loved it.

I ordered a pair of Leupold binoculars on 6/7 and they arrived today, 6/20 (order #12597). I wanted to share some feedback regarding my buying experience with Baitnhook.net. First, I received an order confirmation email immediately after my order, which was great, but then no communication after that. Several days went by until I finally contacted the service department to ask about the status of my order and was told it "should ship in a couple of days". Fine, but most good online retailers I've used send me a proactive email to let me know the status of my order and when it will ship, especially if it is going to be several days between the time I place the order and the time it ships. I shouldn't have to call and ask. Second, the packaging when it arrived was a disappointment. The outer box seemed big and sturdy, but inside there was only a couple peices of newspaper and the product thrown in haphazardly. The product box was completely smashed on one end. Luckily it appears the product is undamaged, but that is not how I expect an expensive pair of binoculars to be packaged. Also, there was no invoice, receipt or anything else in the box. Baitnhook's low prices drew me in, but I will probably use a different retailer next time, especially for expensive or fragile items.

Amazing service, I am disabled and can't commute to stores and my son was coming back from overseas from the army. I ordered a fishing reel from boatersworld and was never shipped in time, I called baitnhook up and they actually drove to my house to deliver the reel 30 mins away from their store the same day. They are not just a business but a great service to the community.

Order a Penn Slammer on April 21 and received it on April 23. I received it on time for my fishing tournament. Great customer service