mehmet E.
paid only 2.05 MB file and never…
paid only 2.05 MB file and never downloaded , charged 6.00 usd from my credit card and whole website is scam. I will report to stripe.
Response from Baidu ErraniumOct 12, 2026
Hi, We’re sorry to hear about your experience and understand your concerns Please email [email protected] with your order number so our team can investigate the payment and download issue and help resolve it, you can also reply with your order number here. For clarification, our website offers free access to Baidu files under 50 MB. We would appreciate the opportunity to review your specific transaction and understand what happened before drawing conclusions. Thank you for bringing this to our attention. We take customer concerns seriously and look forward to resolving this matter.


