Rich S.
Payment taken for a service I never used.. AVOID
After purchasing a VR headset, I thought I'd try some boobs in VR. BadoinkVR offered quite a lot of videos at high quality, and it seemed good, so I subscribed. During the subscription process, I was offered 'free' access to one of their partner sites (I think it was a choice of 4), so I chose one. Then, after a few weeks, the novelty wore off, and I decided to cancel my subscription within the month, and I received a confirmation that this had been cancelled. A month after I cancelled, I received notification from my bank that a payment had been taken for a service which I didn't recognise. The name of the vendor bore no resemblance to either the name of the company, or the original payment taken for my actual subscription. I also noticed that they took a payment the month before, which I hadn't noticed. After a bit of investigation, and trying to ascertain what services I might have purchased, I asked BadoinkVR if it was them, and they said that when I had chosen the 'free' sample of their partner site, I was committing to a subscription with them also. I didn't receive any kind of notification from the partner site that my subscription had started, or that any payment had been taken. All BadoinkVR have said, is that it's all explained in their T&Cs, I'm now down $40 which in my opinion has been dishonestly taken from my account, for a service I never even used.
Response from BaDoinkVRFeb 24, 2022
Hi Rich, Thank you for your feedback. We're sorry that your experience with us was not a positive one. We'll definitely take you your feedback into consideration and we will keep working hard trying to make changes in our product to match our users needs and expectations to ensure that you have a good and effortless experience every step of the way. Best Regards,