Lisa S.
I bought two bags
I bought two bags. I was hard as rocks. My dogs would not eat it. I spent my own money to return. It. After three weks i called. They said i was supposed to call first to return it. How would i know that . So no return for me.
Response from Badlands RanchJun 13, 2025
Hello Lisa. My name is Paige, I am with Badlands Ranch. I deeply apologize for any inconvenience you have experienced. While many of our customers enjoy our formula, we do understand it may not be for everyone. For this reason, we stand by our 90 day money back guarantee. If you are ever unhappy with an order, it can be returned for a full refund. I would like to escalate your review to our Customer Relations Team, so that an agent can provide you with personalized care and ensure you receive a refund. Please email me at [email protected]. I look forward to hearing from you soon. Have a nice day.


