Badlands RanchReviews of badlandsranch.com

Neither of my dogs will even touch it. I think because it's so dry and stringy. And $107.00 for a bag is WAAAAAAAAAAAAAAAAAAAAAAY TOO MUCH!!!!!!

I ordered the food for my very picky eater. He absolutely hated it. maybe ate one strip before rejecting it completley. My other one, who eats anything, ate it, and had the worst constipation for a week before i stopped. I asked the for a refund. Most companies will aloow you to donate the leftover food to a shelter and refund your money but not this place, Insisted i send them, back and ended up paying 30 bucks for shipping. So much for their satisfaction guarentee. Plus the food stinks. Never again.

I have a 5 year old female Pomeranian and I ordered the Beef dog food. Every time I tried to introduce some in with her kibble she would vomit it up within 5 or 6 minutes. I called and talked to one of their customer service reps, after 5 days. She asked me to try again only giving her a couple pieces with each meal. I tried again for 2 days and she would not eat the food. I called again and they told me I could pay shipping and return the bag or they could give me a 30% refund and keep the food. Their food is expensive and their return policy is not good for customers.

I have had a subscription with Badlands Ranch since 2023. Originally for dog food, which I found I could not afford. I called to cancel and was offered a subscription for Superfood 20 powder to use as a topper plus a free Beef liver treats monthly. I accepted and have been happy as my dogs until Nov 2025. Nov 2025, my monthly order was missing the free Beef liver treats and has been every month since I can see my subscription on my Badlands online account. I have called every month and tried to get this straighten out. They told me they could not see the subscription, then it was only suppose to be for one month even though I received from 2023 until Nov 2024. I have emailed them and called again to talk with a supervisor. Veronica told me the free treat was only suppose to be for one month, talked over and would not let me finish what I was trying to tell her. Customer Service was lacking. She said she would honor the free treats, but I would have to call in every month to request. My dogs do like the products, but Badlands customer service is half- ass. I expected better treatment and service. I do not want to go through this every month of calling to request what I have been getting since 2023. I got angry with Veronica and hung up on her rambling as she was trying to talk over me. I am done with Badlands after 4 months of calling to get this crazy issue resolved.

Why would you use images of dogs who are obviously old and actually may be dying to make it look like a customers dog would be better off if they ate your dog food.What an awful way to market your product.Those images of the old and dying dogs in your commercials is terrible and you should be totally ashamed of yourselfs and your company

I ordered 3 bags or severely over priced dog food and 6 days later hadn't received any shipping updates although the order was marked complete for 4 days. I reached out to customer service on the 6th day, and was told my shipping address was bad and they emailed me about it. I received a lot of spam emails but nothing else! They cancelled my order and now my dog wont have food for a week. They don't allow you to review their business on their website. NOT A GOOD SIGN!

This is a very disappointing experience on many levels for me. Anybody can make a beautiful looking product a great looking website, and appear to offer phenomenal shipping, however, the proof is in what is actually happening behind the scenes. Nowhere on the website does it say how big the bag is. And when you pay an arm and a leg for what is supposed to be nutritious food for an animal, everything needs to be disclosed and I don’t feel everything has been disclosed. I did not pay 60+ dollars for a bag of 12 ounces of food to get not even 12 ounces of food. When you take it out of the bag and you actually weigh it, it’s not 12 ounces. Misleading. And this is for both dog and cat food that I purchased. Also, my pets are not big on it at all, so I paid a lot of money for food that is probably not gonna get eaten. Then you have the problem of the shipping company. I have never heard of this shipping company in my life. And I know logistics well, at no time could I track the package or find out when they were going to deliver it. It said it was out for delivery for three days. Absolutely terrible tracking, and delivery service. Maybe that’s why that portion of it is free because it’s such bad service that you don’t know when you’re gonna get it or if you’re gonna get it. The other portion I don’t like is they make you seem like you’re gonna get this wonderful product that is going to truly benefit the animals. How will your pets benefit from it if you can’t get them to eat it. Are we force feeding our animals so we can get our moneys worth? Then I hate the factor of trying to pressure you to buy at the last minute and subscribe to all these things that you don’t need or want. It’s like a bad gross used car salesman that’s pressuring you to buy the lemon that you really don’t need or want but you buy it because you just wanna shut him up. I understand the whole process of having a good product, but between the product, the pushing of the product, and the service of the product. Its awful. Take your money elsewhere don’t buy this food. It is not worth it for the amount of money you spend. I will gladly spend it somewhere else where I can track it, know that I’m getting, and the quantity that I paid for and that my animals will actually eat it.

pay an arm and a leg for 1 single bag and every single bag you purchase I promise you it will break wear it seals shut!! I’ve been using this food for 3 years now and i haven’t had one single bag where the bag reseals properly and doesn’t break. I’m at the breaking point with this matter!!! It Doesn’t matter how gentle or soft you open the bag the glue or whatever it is holding the seal to the bag always just breaks and then you have to take all the food and put it in a zip lock bag. Very annoying for something you’re paying so so much for. In my opinion go else ware, pay way way less, your dog can still get premium high quality food from non greedy folks, and the biggest plus, i guarantee the bags won’t break every single time. I’m just curious why it’s so much and they can’t even get the bag it comes in correct? Greed in this world has officially taken over! More money doesn’t always mean better product! Don’t buy this unless you wanna deal with expensive overly priced dog food, and bags that will never properly seal!