Badlands RanchReviews of badlandsranch.com

IS ANYBODY ELSE HAVING A VERY DIFFICULT TIME CANCELING SUBSCRIPTION?

I’m 47 years old and this is the first negative review I’ve ever written about a company. This was literally the worst customer service I’ve ever experienced. I’m actually still in shock how bad it was. Do yourself favor and find a different company. I was really looking forward to using them, but the customer service was SO bad on my first order i cancelled it and also my subscription that didn’t even arrive yet. It was that bad!

I cancelled my subscription and asked to return product. No one ever got back to me and then they sent me another shipment. When I contacted them again to return the product I was told I would have to pay the shipping costs to send it back. THAT IS NOT A MONEY BACK GUARANTEE! If they are guaranteeing their product they should also cover shipping to send it back. The food made my dog sick and gave him runny poop. I would not recommend!

The food is too hard for my Yorkies and way too expensive. I tried to cancel my upcoming order but the customer rep closed the chat before I could complain she didn’t do it after I asked specifically for it. She did cancel my subscription but now I’m receiving another bag of dog food my dogs won’t eat!

I did exactly as the instructions directed, slowly introducing your food. My dog refused it completely. Additionally, the food turned to dust throughout the bag. It was disgusting. The price was ridiculous for this product.

I bought Badlands Ranch dog food because I was impressed with the company's spokesperson, philosophy, and formula content. Unfortunately, there is something very wrong with BR product. Within 2 weeks of using this food my dog started licking his paws and body. The incessant licking continued until about 2 weeks after his last meal of BR . Customer service was great but who cares if the product is not what is advertised. Something deceptive is occurring.

This company only cares about money, not about the customers or the dogs. They will continue sell your information that they collected even after you stop using they service unless you are a resident of a few states. So, 1 star. They do not care about your privacy!

We have been customers using multiple products. We have a 95 pound lab and cannot possibly afford their very high prices to feed him their food. Used it as a topper with his regular premium food. We also used the Super 20 powder and the soft chews. He experienced ongoing allergy problems and vet suggested an elimination diet to rule out offending items. There is no "PAUSE" option on their subscription page. I kept pushing dates out. I just missed one yesterday and looked back and have no "upcoming subscription order" notification. I pushed date out but it's now being processed, not shipped yet, but processed so they "can't" change it Claimed they sent an email. NO EMAILS! Offered 30% back. What? We are going to refuse delivery and will let this site know if they honor the return with a full refund. We've cancelled all our future orders and subscriptions. Bad customer service, all the way around Sad. Because products seem good, but WAY overpriced.