Badlands RanchReviews of badlandsranch.com

Response from Badlands RanchOct 24, 2022

Hello, my name is Paige. I am with Badlands Ranch. I deeply apologize for any inconvenience. It is never our intention to mislead our customers. Each bag of Superfood Complete contains 24oz. Which is roughly 7.5-8 cups. Superfood Complete is prepared using our “low and slow” cooking method to help avoid the harmful by-products that result from high-heat cooking. Then, Superfood Complete is naturally preserved with our air-drying process, so it has the convenience of kibble and the nutrition of whole foods. We strive to keep our formulas as affordable as possible, while maintaining our very high standards of quality ingredients. A great way to receive the lowest available price is to start a recurring order for Superfood Complete or by signing up for our email newsletters. You will be instantly notified of offers and discounts. While many of our customer's pets enjoy our formula, we do understand that it may not be for everyone. For this reason, we stand by our 90-day money-back guarantee. If you ever find that our formula is not for you, it may be returned for a full refund. If you ever have any questions, please don't hesitate to reach out. My email is [email protected]. Have a nice day.

Response from Badlands RanchOct 24, 2022

Hello Lenise. My name is Paige, I am with Badlands Ranch. I am very sorry to hear about your pups experience. While many of our customers see great results with our formula, we do understand that it may not be suited for all pets. For this reason, we stand by our 90 day money back guarantee. If you find that our formula is not for you, it can be returned for a full refund of the purchase price. We currently do not offer a paid return label. All return shipping costs are the customers responsibility. I apologize for any inconvenience this may have caused. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.

Response from Badlands RanchOct 14, 2022

Hello Zula. My name is Paige, I am with Badlands Ranch. I apologize for any inconvenience you have experienced. We strive to keep our formulas as affordable as possible, while maintaining very high standards of quality ingredients. We do understand that larger breed animals will need more food. In this case, we recommend adding Superfood Complete as a topper to their regular food. This way your pup will still receive the great health benefits of Superfood Complete. A great way to receive the lowest available price is to start a recurring order for Superfood Complete or by signing up for our email newsletters. You will be instantly notified of offers and discounts. If you ever have any questions, please don't hesitate to reach out. My email is [email protected]. Have a great day.

Response from Badlands RanchOct 14, 2022

Hello, my name is Paige. I am with Badlands Ranch. I deeply apologize for any inconvenience you have experienced. We hold our agents to high standards and we regret that you did not receive the service you deserve. I would like to escalate your review to our Customer Relations Team so that an agent may provide you with personalized care and ensure you are refunded. Please email me at [email protected]. I look forward to hearing from you soon. Have a nice day.

Response from Badlands RanchOct 6, 2022

Hello, my name is Paige. I am with Badlands Ranch. I apologize for any inconvenience you have experienced. We strive to keep our formulas as affordable as possible, while maintaining very high standards of quality ingredients. We do understand that larger breeds will need more food. In this case, we recommend adding Superfood Complete as a topper to their regular food. This way your pup will still receive the great health benefits of Superfood Complete. A great way to receive the lowest available price is to start a recurring order for Superfood Complete or by signing up for our email newsletters. You will be instantly notified of offers and discounts. If you ever have any questions, please don't hesitate to reach out. My email is [email protected]. Have a nice day.

Response from Badlands RanchSep 13, 2022

Hello Alan. My name is Paige, I am with Badlands Ranch. I deeply apologize for any inconvenience you have experienced. Our additional offers are limited promotions given to every customer as a "Thank You" for your initial purchase and to provide you with more product at a lower price. These offers do not replace the original order but are added to it. All offers also have a clear button to be declined. It is never our intention to mislead our customers. Our formulas were designed for adult dogs. Since your dog is still a puppy — they’ll need food specifically formulated for puppies. puppy food usually contains higher percentages of healthy fats and protein, which is what your pup needs to grow. While we here in customer service are well versed in our products, we ourselves are not medical professionals. We recommend speaking with your Vet for the best advice regarding any medical questions. They'll have more medical insight than what we can reasonably provide. I do understand that may be frustrating to hear, but I want to let you know that your pet's health is our primary concern, and we want to make sure you get the most accurate information possible. I have forwarded your feedback to our devlopment teams, so they may ensure that it is more clear that our formulas are for adult dogs. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.

Response from Badlands RanchSep 13, 2022

Hello Rosa. My name is Paige, I am with Badlands Ranch. I apologize for any inconvenience you have experienced. We strive to keep our formulas as affordable as possible, while maintaining very high standards of quality ingredients. Superfood Complete has been formulated to meet the nutritional levels established by the AAFCO Dog Food Nutrient Profile for adult maintenance. While many of our customer's pets enjoy our formula, we do understand that it may not be for everyone. For this reason, we stand by our 90-day money-back guarantee. If you ever find that our formula is not for you, it may be returned for a full refund. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.

Response from Badlands RanchSep 13, 2022

Hello Deborah. My name is Paige, I am with Badlands Ranch. I am very sorry to hear our formula was not a good fit for your pup. While many of our customer's pets enjoy our formula, we do understand that it may not be for everyone. For this reason, we stand by our 90-day money-back guarantee. If you ever find that our formula is not for you, it may be returned for a full refund. If you ever have any questions, please do not hesitate to reach out. My email is [email protected]. Have a nice day.