Badlands RanchReviews of badlandsranch.com

I placed an order with Badlands Ranch for dog food not completely understanding how small the bag was for the cost of 36.00. Then before completing the order, it sent a pop up to order six bags for and even better price and I said yes not understanding that it would then add 6 more bags rather than changing my order from 3 to 6. Now I am in for 243.95 and then I started reading the reviews. After seeing all the negative reviews I called the Badlands Ranch number and after being on hold for 1 hour, finally spoke to someone who assured me my order would be cancelled. Two weekend days later my card was charged for both amounts. I called again and spoke to Debbie M as she would not give me her last name. She also assured me that the orders were cancelled, and the card was not charged. She advised me to call my bank. I called my bank who told me that yes, my card was charged, and I would need to close the card and dispute the charges. So I had to leave work and go to the bank office to close my card, get a new card and start the dispute process. I will probably never know if the dog food is any good or not. But only a very successful person or someone with a very tiny dog would be able to afford to feed their dog Badlands Ranch food. I understand that this is a new product and is being produced at a small quantity and the concept sounds wonderful. But don't use the cheap tactics to trick people into buying more. Make the size of the product clear so consumers know just how expensive the food is. And for God's sake get better customer service. Excessive hold times and being told the order was cancelled and my card would not be charged only to have that exact thing happen feels like the customer service rep is lying to me. This has been a total nightmare of a shopping experience and I will never again order anything from BadLands Ranch again, no matter how good their product might be. BUYER BE WARE of this company and their shoddy business practices. And the Customer service rep would not even give me her last name. I need to know who I am speaking with to verify what was said. I would give a zero start if I could.

I have two dogs. One did fine with Badlands Ranch food. The other had a severe allergy. He lost hair from all over his body! I discontinued the food, and after two months, he’s no longer losing hair.

I am waiting for my first bag to arrive and I have questions. No one answers the phone, called 5 times and hung up after an hour each. I also emailed three times with no response. I hope I don't regret trusting Catherine Heigl. Update. It arrived, all 24ozs. I'm a senior expected 24 lbs. Couldn't tell from pictures. A scam at best. Called for a refund. I'm going to consumer protection next. Stay away.

I bought Badlands for my picky Standard Poodle, believing the overhyped ad verbiage. Big mistake. She hates it. I’ve mixed it with different combinations of her favorites ( sweet potatoes, hamburger meat, wet canned food) and she picks through the Badlands and eats the good stuff. The company gave me options to either return product (impossible) or accept a 40% refund. Of the almost $150 I spent. What a scam. Don’t buy this overpriced garbage.

I have a 5 year-old flat-coated retriever for whom I started making his food during the pandemic. I tried this to see if the nutrition would work now that I'm working out of the house again. Unfortunately, it was nearly indigestible for him and made him quite ill. The pieces of food are like rubber mulch. After $175 at the vet and $85 to return the food the folks at the return center gave me a hard time about returning the money. First they said they only received one return shipment (correct - I put both shipments in 1 box). When I told her that, she said they needed the tracking number I asked why when she just said they received it back. She refused to do anything else until I gave her the number. So I started sorting through my 7432 pics to find it but let her know that I would have to file a small claims suit as this was not what their website stated when it said easy returns. It was at this time that she begrudgingly agreed to just refund the money. This was a very expensive mistake - please don't make it.

I am livid! I canceled my order today around 10 a.m. central time because I have a 4 month old puppy, and I learned at the last minute that this stuff is not for puppies! I spoke with a very nice woman today and she confirmed my order was canceled and I would have a refund in 3-5 days. WELL, imagine my surprise several hours (7 hrs later) lthat I got a shipping notice with tracking number! So now I’m stuck paying for this stuff I can’t feed my puppy AND I have to PAY to return it! I plan on disputing the charges with my bank and refusing the shipment when UPS shows up at my door. Your rep confirmed it was canceled, so why am I getting stuck with your mistake?

My client fed a combination of Badlands and Nom Nom to her new English Cream Golden Retriever starting at 8 weeks. The first time and each time I met the puppy he acted out aggressively, way out of control. I felt it was due to lack of nutrition which several weeks later proved to be true. I found undigested Badlands chunks in his stool everytime I bagged it. It took four days for all the Badlands to pass through after I took the puppy off this so called Superfood . I started the pup on a premium puppy for for large breed puppies for sensitive tummys and skin. It has been over a week with the pup finally thriving with less stool and positive change in disposition.

I will heed the price reviews and can't afford to buy. So what can we buy that is still pretty healthy. I have also cooked food for dog but know I don't have everything she needs. I live my dog so much but still can only buy what I can afford