Backwater ReptilesReviews of backwaterreptiles.com

Prompt customer service when I reached out! Purchased some feeder insects and they arrived alive and well with a modest surplus! Will definitely use again!

hi my name is ash, i got a giant day gecko that is high red. she was in a box for 36 hours! due to fedex plane being down. i was scared. but I got her and she is fat and healthy. i will be buying from them later in life!

They ship out my Veiled Chameleon without any issues. Very friendly staff and helped me out

We ordered a blue bar bearded dragon from here, he arrives the next day as promised! Super healthy, alert and perfect!! He ate right away! He had to have been on a good diet before we got him because he was nice and plump!! Cannot wait to order our next one

This was my first experience in odering an aquatic creature by mail. Backwater Reptile maintained quick and helpful communication throughout the transaction. My axolotl was packed very carefully and arrived safely ahead of schedule. They even made sure to check the weather in my area to optimize the best possible day for shipping. Will definitely do business again in the future.

I can't begin to thank them enough for the great service and the kindness they've showed me they really do go above and beyond for their customers. With it being my first time ordering from backwater reptiles I didn't really know what to expect it's hard to trust certain places that sell pets but they are a place you can trust I just recently ordered a Brazilian striped knee tarantula from them and when I had a question about my order They responded back with a very helpful and friendly email. And I didn't have any issues with my order the tarantula was packed nicely for her trip she wasn't over crowded in her container she had adequate room with out the fear of being jolted around during shipping. I was a bit concerned about her arrival because the postal service was a little slow with getting her here lol and I was a little worried she might be over stressed from the big move and being in the box most of the day but they assured me that it'll take time for her to adjust to her surroundings and after being shipped from place to place she needed safe quiet time to destress which I understand completely. I can honestly say my experience with backwater reptiles was greatly appreciated and I highly recommend them to anyone looking for spiders, snakes, lizards, ECT they are the best Thank You so much can't wait to order from you again 💕

Our baby bearded dragon arrived this morning safe and sound. Package came in great condition and he was packed up nice and tight with his heat pack. Very alert and active. Only day one and he's eating and drinking. So far so good! Very happy with the whole process. They were also quick to email mail me back with any of my concerns. Will definitely order again in the future.

I recently purchased a red foot tortoise from BackWater Reptiles and I had an AWESOME experience! Originally purchased a leopard tortoise but they were fresh out. 🥺 Katherine and the rest of the team at BackWater Reptiles were very prompt to let me know and gave me options for alternatives🥰. I did my research on red foots and he arrived happy and healthy! I understand some may have had bad experiences but I can assure you the team is doing their best to correct it because I truly had a great experience with them!